A good listener gives space, asks follow-up questions, and tries to understand the other person. Read how to become a good listener.
Skilled and charismatic speakers and performers are often valued in the workplace. It is easy to forget that one of the most important communication skills in the workplace is the ability to listen.
The skill of listening is especially important for those working in supervisory positions, but it is also useful in all other human relationships – both at work and in your free time.
A good listener contributes to a good and encouraging atmosphere in the workplace, and is therefore a very important part of the work community. Many people may also think that they are good listeners, but in reality, most of us could do better.
In this article, we have compiled tips to help you become an even better listener.
What is a good listener like?
We’ve all had experiences with bad listeners. Those who don’t even feel like telling us anything when they feel like the other person isn’t listening.
This feeling arises especially if, while “listening,” the other person is fidgeting with their cell phone, constantly interrupting, or changing the subject completely unexpectedly.
Listening should start with a desire to understand the other person. Too often, however, we listen from our own perspective.
Then, instead of truly listening, we think about what the speech means to me, what we are going to say next, and what would be the best response to the opinion or problem presented.
A good listener focuses on the moment and the other person. They are interested in what the other person has to say and are not quick to interrupt the conversation with their own views.
Often, giving your partner space and being present is enough to create the experience of being heard. A good listener is recognized by the fact that they truly focus on their partner and what they are saying.
If you want to become a good listener, try to understand not only what your interlocutor is saying, but also what he or she may be feeling.
How to become a better listener?
Fortunately, listening is a skill that can be developed. However, it requires practice. Mieli ry lists listening exercises on its website that can help you develop into a good listener. Try the following methods, for example with your own team, a friend or a family member:
- Look the speaker in the eye.
- Ask someone about their business and where they are.
- Focus on listening to what the other person is saying.
- Use short phrases, gestures, and facial expressions to show that you are listening.
- Wait your turn, don’t interrupt.
- It’s better not to tell about your own experiences right away.
- For example, tell us about your own thoughts or feelings about what you heard.
- Encourage and encourage the other person to talk more if necessary. Ask follow-up questions.
- You can also briefly repeat what you heard to make sure you understood correctly.
