Users who have updated their devices to Windows 10 20n2 (October 2020) are in trouble. The problem is the inability to run an “in-place update” using Microsoft’s media creation tool. Also, during the function update, an error with the code 0x8007000d pops up.
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1 The essence of the problem
2 Updating drivers
3 Windows Update
4 Optional update
5 Revert to version 2004
The essence of the problem
Typically, PC owners use the Microsoft Media Creation Tool when they encounter problems with Windows 10. It allows you to perform an “in-place upgrade” where the current system files are overwritten by others (from a Microsoft server).
In previous versions of the OS, during the upgrade process, using the Media Creation Tool, you could choose the appropriate way to handle your files. Namely:
- Save personal documents, photos, videos, audio and applications.
- Backing up only your personal files.
- Without saving.
After the release of the 20n2 update in October 2020, users lost the option to save their data. By default, information is not backed up either. Thus, a complete reinstallation of the OS is performed, and all files and applications are removed.
Updating Drivers
Users are prompted to update their drivers and make sure the device is up to date with the latest version.
Microsoft has advised that there may be issues with the upgrade to 20n2 on some configurations:
- A blue screen of death may appear on devices with Conexant and Synaptic audio drivers.
- On devices with Conexant ISST audio drivers, errors and other malfunctions in the functioning of Windows 10 (2004) are possible.
- People using the Microsoft IME in Chinese and Japanese may have problems.
In addition, there was a problem “Windows cannot verify the driver publisher” due to the installation of incorrectly configured drivers. However, the developers were able to fix it before the update was released.
That is, if you use a device with Conexant or Synaptics drivers, then in view of the first 2 problems, you will not be prompted to update the system to version 20n2. Perhaps the problem will go away after updating the driver to the latest version.
Windows Update
If an error occurs during the update process, you can use the online service through the application .
Optional update
To address this issue, Microsoft has already launched the non-final update KB4586853. Can only be downloaded in the form of CAB files on the official Microsoft server. The installation must be done manually.
Revert to version 2004
Since Windows 20n2 is a compact update activation package, there is a simple alternative to solving the problem. You can go back to version 2004:
- Press Windows + I (Windows settings open).
- Go to “Updates and Security”.
- Click on “View update log”.
- Click on “Remove updates”.
- Select Feature Update to Windows 10 20H2 via Enablement Package (KB4562830).
- Call the pop-up menu and select “Delete” in it.
- Reboot device.
This will boot the Windows 10 (2004) version. Then you can do “in-place updates” again. Once the problem is fixed, you can try updating your system to Windows 10 20n2 again.
