If you are Chilean or you live in this wonderful country, you have the opportunity to send any type of merchandise or documents in a very safe way through several companies that are in charge of delivering your parcels or orders to a safe port . You can do it quickly and easily from your home or workplace to anywhere in the country or the world.
That is why reliable companies have been consolidated for a few decades that you can count on to request the provision of these services, one of them and perhaps one of the largest and most important in the region is Chilexpress, which was established in 1989 and today it ranks among the most prestigious shipping companies in Chile, but considered a free market rival for the same nation.
It should be noted, this company throughout its trajectory has expanded geographically throughout the national territory and has more than 1200 branches at your disposal , it also offers a service to make payments and cash transfers.
Index( )
- How to use Chilexpress?
- How to download the Chilexpress application on your cell phone
- Download on Android
- Download on iOS
- What is the tracking number of a shipment?
- How to track a shipment without a tracking number
- Track or trace my shipments
- Using the website
- Using the App on your cell phone
- Chilexpress payment methods
- How long does Chilexpress take to deliver a package?
- Can I pick up a Chilexpress package at a branch?
- How many days do I have to pick up my package from a branch?
How to use Chilexpress?
To learn how this incredible agency works, you must visit its official website , there it is clearly explained the services it makes available to users, the location of the branches, it shows you which ones are working, the requirements to make your orders, etc. …
Now, to use it, go to the agency closest to your locality , take the package you want to send and the workers will attend to you in a very familiar and cordial way; with excellent atmosphere and quality of service.
You can also contact them online (by entering the page or with the App), there you must select which service to hire, specify payment method, address where you are located, also include your personal data and you will receive them at your home or office.
How to download the Chilexpress application on your cell phone
Fortunately, Chilexpress has various tracking tools, among which we find the official applications for mobile phones , both Android and iOS.
The most recognized shipping company in Chile has a new digital platform since 2016 , it is a mobile application available for Android and iOS systems ; created in order to improve customer and user satisfaction, even expanding its scope and availability.
To download it is simple, first go to the compatible app store of your cell phone, there you look for it with its respective name “Chilexpress” , it will appear and that is how easy you can download and start using it, getting the most out of it. In any case, we provide you with the relevant links below.
Download on Android
We can find the Chilexpress application in the PlayStore and in this way access the functions provided by the platform.
Download on iOS
It is also possible to track and trace our Chilexpress shipments by using the official application in the Apple store , available for Apple phones and tablets.
What is the tracking number of a shipment?
When you make a shipment, the company gives you a ticket with a number or code registered in it. The present digit is the one that allows the user to obtain real-time information about their parcels, that is, where they are, the cost, destination, etc …
Many users often ask the agency questions about Where is the order? When will it arrive at its destination? Why does it take so long to deliver? and it is because they do not have information about this code or, failing that, they do not know how it works.
How to track a shipment without a tracking number
If you do not have the guide number, you must call the Chilexpress customer service center directly. There you must provide the data related to the person who sent, the date and any relevant information with him sent in question. By providing this information, the company will search for the shipment and provide you with the tracking number of your Chilexpress shipment.
Track or trace my shipments
Once you know how useful the numbers on the shipping ticket are, you must learn how to properly track your shipment on your own; it’s just as convenient as being able to track shipments from other postal services . Therefore, here we will explain the procedure it requires in simple steps:
Using the website
- Enter the official Chilexpress site
- Locate the magnifying glass or search engine
- You place your transport order(digits on the shipping card)
- You select the magnifying glass, wait for it to load and it will show you all the possible information
Using the App on your cell phone
- Open the application on your mobile device
- Search for the word “tracking”
- There you write the transport order
- Finally, the app will give you information on the status of the envelope or package you sent
Chilexpress payment methods
In order to pay for the service provided by this company, you can do it comfortably from your place of residence or work (with the app or website), also from the physical offices. Chilexpress gives you the opportunity to cancel under the following modalities:
- Cash
- Debit or credit card
- Same day check
- Chilexpress customer card
How long does Chilexpress take to deliver a package?
Chilexpress has several delivery methods, for example, priority shipments should be delivered in periods equal to or less than 2 business days . In any case, it also depends on the distance between the city of origin and the destination. Understanding the variable factors, it is best to ask the employees directly for the approximate delivery time of your package.
Can I pick up a Chilexpress package at a branch?
Yes, Chilexpress presents the branch delivery option , so you can provide the address of the branch you want to whom it sends you. In turn, you can request that the package arrive at your home, but the amount could be higher.
How many days do I have to pick up my package from a branch?
Regarding deliveries to branches, Chilexpress will keep the package for up to 5 business days . In any case, if more time passes, the package will be returned to the origin, so we recommend that you be very aware of when you receive a package with the company.
