FIX: Windows logon error 0x80090016

Error 0x80090016 can come up for users when they try to set or sign in with Windows 10 PINs. The error message says:

We were unable to set your PIN. Sometimes it’s helpful to try again or you can skip it for now and do it later.

If you need to fix that to set a PIN in Windows 10, check out these possible resolutions for error 0x80090016.

Contents index

• How do I fix Windows error 0x80090016?
  • Run a System File Checker scan
  • Delete the NGC folder
  • Enable Enable Login PIN Convenience
  • Undo Windows

How do I fix Windows error 0x80090016?

1. Run a System File Checker scan

1. First, try scanning with the System File Checker. Press Windows Key + R to start Run.
2. Enter cmd in the Open Run box.
3. Press the Ctrl + Shift + Enter key combination to open an elevated command prompt.
4. Although not always essential, it is a good idea to run a deployment image scan first.
   • To do that, enter DISM.exe / Online / Cleanup-image / Restorehealth and press Enter .
5. Then enter sfc / scannow at the prompt , and hit the Enter key.
6. Wait for the SFC scan to do its thing and then restart Windows if it repairs files.

2. Delete the NGC folder

Deleting the NGC folder, which you will need to take ownership of, is one of the most confirmed fixes: error 0x80090016.

1. First, press the Windows key + E key combination, which opens File Explorer.
2. Select the Hidden Items check box on the View tab.
3. Then open the path of this folder in Explorer: C:> Windows> Service Profiles> LocalService> AppData> Local> Microsoft.
4. Then right-click on the NGC folder to select Properties .
5. Select the Security tab in the window that opens.
6. Click Advanced to open the window shown in the snapshot directly below.
7. Then click Change to open the Select User or Group window.
8. Enter the name of the user account for which you are currently logged in.
9. Click the Check Names button .
10. Press the OK button .
11. Select the Replace owner on subcontainers and objects option .
12. Select the Apply option .
13. Right – click on OK to close the window.
14. Open the NGC subfolder.
15. Press Ctrl + A to select all your content.
16. Press the Delete button on the Home tab.

3. Enable Enable Login PIN Convenience

Users can fix error 0x80090016 with Group Policy Editor in Windows 10 Pro and Enterprise.

1. To do that, enter gpedit.msc in Run; and press the OK button .
2. Expand Computer Configuration in the Group Policy Editor navigation pane.
3. Then click Administrative Templates , System , and Home of sitting to the left of the window.
4. Double-click Enable Convenience PIN Login in the right pane within Group Policy Editor.
5. Select the On radio button .
6. Click the Apply button to save the settings.
7. Press the OK button to exit the window.

4. Undo Windows

Error 0x80090016 can also be caused by recently installed third-party software, which you can remove by restoring Windows to a restore point. To do this, see the System Restore post that provides guidelines for rolling back Windows.