Despite being the largest store in terms of number of apps, Google Play is also a hotbed of software bugs and errors, something directly related to the number of phones and Android versions on the market. One of the most common errors in the Google Play store is related to a message reporting an error when checking for updates on Google Play. The message in question appears when we access the Updates section within the My apps and games menu. The solution in this case depends on the source of the problem, as we’ll see below.
The methods we will see below are compatible with most Android versions (Android 8, Android 9, Android 10…), customization layers (MIUI, Samsung One UI, EMUI, Realme UI…) and telephone brands (Xiaomi, Samsung, Realme, Oppo, LG, Huawei, Honor, Vivo…).
Restart the app from multitasking or the phone itself
It may seem impractical, but the truth is that this method can help us solve the error when checking for updates in Google Play. To completely close the app, simply pull down the multitasking bar (square icon in the navigation bar or swipe up and hold using the gesture system) and remove the Google Play store from the app carousel .
If it doesn’t work, we can completely reset the phone by first turning it off and then manually turning it on with the Power button .
Check the stability of Google servers
Sometimes, application update issues can be related to a connection failure with Google’s servers. To check the operation of the company’s services, we can access portals such as downdetector.es (if accessing from Spain, to check the status of the service in other countries, we can access downdetector.com ), where users report errors in various popular applications and services on the Internet
We can also use Twitter to search for terms related to the Google Play store and find out firsthand if the app has any bugs.
Enable automatic app updates
Although automatic app updates are usually enabled by default, you’ve likely changed some settings while playing with the store’s options. To activate this feature, you’ll need to go to the Play Store settings, which you can access from the side menu that appears as a sandwich.
Once inside, navigate to the Automatically Updates section and make sure to select the Wi-Fi Only option to update apps from a Wi-Fi network. You can also choose the first option, although data charges may apply depending on your mobile data plan.
Stopping the store from running may fix some errors.
If the previous method doesn’t work correctly, the next step is to force the store to launch through the Applications menu found in Android settings. Within this menu, tap the three dots in the top bar to view the system processes and apps.
Finally, we’ll click on Google Play Store and then Force Stop to close the store process in memory. To ensure the process is completely shut down, we can follow the same process with the Google Play Services app.
And delete the application data
The most effective solution to any error or problem with the Google Play Store is to delete all app data and the cache. Both actions can be performed through the previous menu, specifically the Storage section.
In this section, click Clear Data and Clear Cache to delete all app information, as well as any conflicts that may have occurred during its execution. As with the previous method, it’s recommended to apply this same process to the Google Play Services app, as it’s directly linked to the Google app store.
Remove updates from the Google Play Store
The last solution before proceeding with the more drastic method is to completely uninstall Google Play updates, restoring the original version that your phone came with from the factory. To do this, simply tap the three dots in the top bar of the app under Settings/Apps/Apps/System Apps/Google Play Store.
Finally, tap Uninstall Updates to remove all update packages from the store on your phone. Again, you’ll need to repeat this process in the Google Play Services app to avoid potential version conflicts.
The most drastic solution: delete the Google account from the mobile
If none of the above works to solve the error, the last step is none other than to delete our Google account on the mobile, a process that we can carry out from the Accounts section in Android Settings or in System and Accounts , depending on the version of the system and the customization layer of the phone.
Within this menu, tap the Google account to delete all data associated with your profile (phone data, such as photos, documents, and apps, will remain intact). From this same menu, you can add the account again by tapping Add account .
