One awkward movement or a failure in the Viber messenger is enough to delete important messages. Fortunately, there are several ways to view and restore lost correspondence. We will talk about them in this article.
Restore via backup function
The most accessible and simple way to restore deleted messages in Viber is considered to be a backup. But to use it, you must first enable the corresponding function. The algorithm of actions is as follows:
- In the Account section, open the Backup tab;
- Enable the function, set the copy interval if necessary, give the required consent and enter your email.
After that, all messages will be copied automatically. To start the operation, click on “Restore” and “Restore now” one by one, and then confirm the action. After that, the program will reboot, and all data will be restored.
If the “Restore” button is not available, you need to delete Viber from your smartphone, reinstall the messenger, log in to your account again and confirm the restoration of data from the backup copy.
Recovering via a copy of the email log
You can also restore deleted messages via the Viber electronic journal. To obtain the required archive, you must:
- Open the Settings app and go to the Calls & Messages section;
- Tap on the “Send message history” option and specify your email or social network account.
- The archive of all correspondence will be sent to the specified location. However, this method contains two weighty “Buts”:
- Deleted messages are not restored and are only available as a text file for reading, without photos and videos.
- The function is available only on older versions of the messenger. Anyone who has updated to the current iteration is deprived of this opportunity.
Recovery via third-party applications
If the built-in functions did not help, you can use third-party software. There are many applications, but the most proven options are Backup Text for Viber and Titanium Backup Pro
Despite some differences, the operating principle of all such utilities is largely similar. In the menu, you need to set the format, specify the storage location on the phone or email and start the recovery process.
It is recommended to resort to this method only in extreme cases, since many applications work in English, they have a confusing interface, too many different settings, and after the next updates everything becomes even more confusing. And installing third-party programs is accompanied by a risk, since there is a high chance of catching some kind of virus.
Recovery via interlocutor
If the messages were deleted only from you and the methods described above do not work, then the only thing left to do is ask your interlocutor for help. He can not only forward the deleted messages themselves, but also simply take screenshots. This is certainly not recovery, but it will save a lot of time and nerves.
Is it possible to recover messages via Viber for PC?
A separate PC app, as well as the web version, synchronizes data with Viber for smartphones/tablets. Therefore, this method is not suitable for recovering deleted messages.
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