Turning on your phone and finding that it only appears with a black screen is undoubtedly frustrating. Among all the brands and models of phones with Android inside that we can find on the market, all Xiaomi phones are usually affected by this problem , some models more than others.
This problem can occur at any time and without having taken any specific action , so detecting what has caused it, as well as finding a solution, is usually a fairly complex task.
Some of the models that deliver a black screen are the Xiaomi Mi 9T and the Redmi Note 6 Pro, although in reality anyone could suffer this failure that would be expressly related to the MIUI customization layer (in various versions).
Most common problems related to a Xiaomi mobile phone that stays with the black screen.
If you are unfortunately experiencing this problem, we recommend that you take things calmly , as sometimes the solution could be much simpler than it seems .
Before you start changing parameters, contacting technical support or trying to fix your phone, you need to know what is wrong with your device . To do this, we advise you to take a look at this list of problems related to the famous black screen of Xiaomi, Redmi or POCO:
- Xiaomi mobile phone does not turn on or charge : this error is usually related to hardware problems. Likewise, there are times when resetting all factory data can solve this problem.
- Xiaomi phone shows logo and does not turn on : When your phone shows the Redmi, Xiaomi or MIUI logo, it could be experiencing some software issue. In this case, the most effective solution is to perform a hard reset.
- The phone turns on, but the screen does not : these situations are almost always related to internal damage. Most of them are due to the damage of one of the components of the screen (flex cable, display, etc.).
- The Xiaomi mobile phone turns on and restarts constantly : called Bootloop, it is a problem that is usually present in most Android mobile devices. This error is generated in the operating system, which due to various factors forces the terminal to restart infinitely to prevent further damage.
- The Xiaomi terminal does not turn on and only vibrates : when the operating system is updated and the installation generates a problem at the software level, the mobile device will enter a mode called “Recovery” , which in many cases only vibrates and does not show an image.
Can you fix the black screen issue on a Xiaomi, Redmi or POCO mobile?
The answer to this question depends on a lot of things. Basically, if the screen has physical damage (cracks, deep scratches or bumps), it is not worth carrying out any tutorial , because in that case the panel must be replaced with a new one.
On the other hand, if the phone’s screen is intact , different procedures can be carried out to try to solve the problem. Below we will show you all the solutions to the screen failure that affects Xiaomi, Redmi and POCO phones .
Test your mobile battery
Battery-related problems , which end up becoming a key factor for the screen to appear black , are more common than it seems. The Chinese company is aware of this, as it tries to ensure that its devices are not physically affected if the battery is failing.
To rule out that the problem is caused by the terminal’s battery, you must follow this tutorial:
- Connect the mobile to the original charger.
- Check if the charging LED lights up.
- Let it charge for at least 1 hour.
- Disconnect your phone and try to turn it on again.
If nothing happens, you will have to try other chargers , as well as power cables. When a mobile phone does not show any indication that it is charging, the problem could be with those elements that we use to charge it, because if it does not have any charge, it will never turn on and will always show a black screen.
Tap the phone a couple of times
When the black screen error occurred after a fall , bump, or service visit, the panel may have become disconnected from the motherboard and will therefore never work and display a picture.
An effective solution (not always) to this type of problem is to gently tap the side and back of the mobile device . If tapping these places on the mobile solves the problem, it is most likely that the flex cable is loose. In this case, it is recommended to go to the technical service to have it connected correctly.
Factory reset all data
There are times when a software update, application installation or simply changing a parameter at a technical level (especially when developer mode is activated and things are changed), generates problems at the software level that prevent the phone from turning on normally.
If you don’t have a problem with data stored inside your phone being lost, you can try to fix this problem by resetting all the settings to factory settings :
- Hold your finger on the unlock/power button for at least 10 seconds to force restart.
- Wait for the terminal to display the Redmi, Xiaomi or POCO logo.
- Remove your finger from the unlock/power button.
In case you turned on the phone too quickly, you will have to repeat the steps leaving some time without using the phone. Likewise, there are versions of MIUI where the hard reset requires pressing the unlock/power button for at least 15 seconds.
Last but not least, if nothing we have shown you has worked for you , the easiest solution will be to go to technical service. If your Xiaomi mobile phone has been left without official support , you will be forced to go to a specialized (external) center. Remember that if it is still under warranty, you can receive technical assistance for free at authorized centers.