What do I do if Google Home is not working?

Google Home is a smart speaker that allows users to use a voice command to interact with Google Assistant services. It integrates with a variety of devices, both its own brand and third-party ones, which allows it to perform different tasks. From Google Home we can search for news, listen to music or manage devices by voice.

This tool comes with an application that allows us to control speakers or screens, as well as Chromecast devices and thousands of devices that are compatible. Similarly, we can search for reminders or control notifications through this tool. It is quite useful, although like many applications it can have errors in its operation, something similar to when Google does not open on PC .

Index( )

  1. What do I do if Google Home is not responding?
  2. How do I prevent it from disconnecting from Wifi?
  3. What do I do if my voice commands activate multiple devices?
  4. What to do if Google Play Music stops?
  5. Why can’t Google Home answer my questions?
  6. Other common problems with simple solutions

What do I do if Google Home is not responding?

If your device isn’t working as it should, restart it and make sure of the following:

  1. Make sure your Google Home or Mini devices are turned on and plugged into a power outlet.
  2. Check that the microphone is not muted. In the case of Home, on the back touch the ‘mute’ button and there the assistant will tell you if it is working. On Mini and Nest Mini devices, check that the switch on the side of the device is active.
  3. Make sure that the LED dots located on the top of the device turn on or blink when you say ‘Hey Google’.

If you did all the steps above, but Google Home still doesn’t give a response. Try advanced troubleshooting by submitting a report with detailed feedback through the app or from the Google Home webpage .

How do I prevent it from disconnecting from Wifi?

In the event of problems with your home internet connection on your home device, you can try the following:

  1. Launch the app on apaired device and go to the “Devices” section, located in the upper right corner.
  2. Select the Home device and go to the configuration section, there click on the “More” submenu and then choose the “Restart” option.
  3. If this seems like a tedious job, you can choose to unplug the device and leave it powered off for a few minutes before plugging it back in and connecting.

If after doing this you still have problems with Wi-Fi. We suggest that you contact a specialized support and ask for information about whether there is something wrong with the modem in our house. Google also provides great support options for Home that could certainly be of great help. It should be clarified that none of these methods will affect the privacy or violate the security of your device.

What do I do if my voice commands activate multiple devices?

It is a recurring problem. There are not many alternatives that can be done to avoid this, however, there is a solution. We recommend changing the “Ok Google” wake phrase on each device. Which makes the Home and other Google devices listen to work. You can change this word on the phone or the browser, but not on Home, since it is the only phrase available that can activate it.

To change this command. You must install an extension such as Open Mic+ , which adds the possibility of modifying the “OK, Google” phrase for a custom one. This plugin will not affect the security of your device or the privacy of your data, so there is no need to worry.

What to do if Google Play Music stops?

Stopping playback is a known issue, not only in this Google app, but also in others like Spotify or Deezer. It is important to mention that currently, “Play Music” has been replaced by “YouTube Music” .

After making sure Home and apps are up to date. The best solution you can go for is to restart your device and check if the songs sound as they should. To do this you just have to unplug the Home and leave it like that for about 5 minutes before plugging it back in.

It should be noted that this is not a guaranteed solution , since the application may still not work. However, Google is actively working on this issue. At the moment, we have the option to use Google Home as a Bluetooth speaker , and listen to our favorite music, while future updates will solve this problem.

Why can’t Google Home answer my questions?

In case the questions you ask are not answered properly or when you want to search for certain information the results are incorrect. You can try these steps to fix it:

  1. Try unplugging the Home and wait a few minutes to turn it back on. Also, you can choose to restart it from the system.
  2. If this doesn’t work, check that the Home is syncedto a Google account with location turned on. For this, you can make it capable of answering questions related to information uploaded to your Google cloud. Whether they are regarding your calendar, booked flights or other elements that you have saved in your account.
  3. Synchronize your voice, as this makes it easier for Google to better understand your commands, the information you request or what you need to search on the Internet. Also try modifying the question, because the assistant tends to understand short and direct questions better than long ones.

Other common problems with simple solutions

In the case of presenting failures other than those mentioned before. Here are some easy solutions to certain problems that occur regularly, whether on Google Home, Dest or Mini devices:

  • If Home responds randomly, even if you don’t ask questions, try moving it away from TVs, speakers, and other sound sources. In addition to this, try to place it on a more resistantand flat surface to avoid vibrations.
  • If your device is new and doesn’t play music, you’ll need to link streaming services like Spotify, Apple Music, or YouTube. Linking them is very simple and you can do it from the account settings in your Google Home app. In this way the Home will have the resources to reproduce what you ask for without violating your privacy.
  • Sometimes the Home assistants usually present small errors, either in the interface or in the operation of the software. To avoid this, we recommend that you enter the Home application and install all the updates that are availablefor the gadgets that you have linked.
  • Sometimes Google Home fails to recognize the location of your home. Identifying this information is important when you ask about the weather or services near your home. To fix this without compromising security, open the app, go to the additional settings section, and choose the “More” section. Go to “Google Account Options”and click on “Personal Information”. Then you select “Locations” and put the address where your house is locate