How to solve WiFi connection problems with PS4

Nowadays if you have a new generation console, having connection problems is not a good thing. Since there are more and more titles that weigh many GB when downloading or that come with only online mode, you have to know how to solve the problems of connection with the WiFi network with a PS4 and effectively.

Because in the world we live in, you won’t be able to do anything if you don’t have a good internet connection. This obviously applies to consoles, which every day demand that the user have a better connection to play the titles of the moment.

You should always measure the internet connection speed to verify if the bandwidth intensity is correctly functional.

Troubleshoot WiFi connection problems with a PS4

The first thing you should take into consideration is that it is not one, there are several problems that can cause your PS4 to fail with the wifi. Today you will see the most common and the solution to each of them.

But first, the first thing that every PS4 owner should know is that it has an option to evaluate the connection, for this you must go to ” Settings ” and then to the ” Network ” section where you can choose the option “Test internet connection ”.

This analysis will give you the status of your internet connection, the network you are connected to and its speed, as well as the NAT. The latter is the one that causes one of the most annoying connection problems of the console, since the type of NAT to which the Wi-Fi is connected is very important for the speed that the PS4 develops.

The NAT that the console must have is NAT1 O 2, being number 3 the one that throws problems when playing online.


In order to make your NAT the best, you must open the PSN ports: TCP (80, 443, 3478, 3479, 3480) and UDP (3478, 3479), with this the quality of the internet should improve and the problems should be solved. If this does not work you have to add the IP of the PS4 to the DMZ.

You can find the IP within the same console and the DMZ is in the router, you just have to add the IP in the router or DMZ and then check if you no longer have NAT 3, you do this by repeating the process of “Test internet connection ”. With this you can solve the problems of connection with the WiFi network with a PS4 but there is still more.

The 5 GHz network

In general, if these problems are not solved, they usually lead to the problem of the remote play PS4 application to non-functional PC .

If at any point you start to suffer from constant disconnections, but you check and the NAT and everything else is fine. It may be the fault of the 5 GHz network of the router , because although PS4 pro and Slim are compatible, it can cause failures because it has less range than the normal 2.4 GHz network, change the network ready solved.

DNS change

Check the time spent in the PS4 sleep mode so that another unexpected event does not occur.

Finally, to finish with how to solve the problems of connection with the WiFi network with a PS4, you should know that the console can also present problems due to DNS, which are basically those servers, which convert the names of the pages into IP, to improve the internet connection of a console for example.


To change the DNS on the PS4 and use the best you must do the following, enter “Settings”, then “Network” and finally ” Configure Internet connection”. In that section choose “Wifi”, and proceed to enter “Personalize”, once inside you will see the option “IP Address” this, leave it in “Automatic” and the “DHCP” is left in “Do not specify” . Once this is done, go to the “DNS Settings ” section and enter “Manual” mode.

Here you must place the primary and secondary DNS, and in the rest of the options that come out put “ Automatic ” and “not use” respectively. Restart the PS4 and when checking how the connection is, the DNS should come out.

The best DNS are: Google DNS:, Open DNS:, Free DNS: Now if you’re ready, you know the most common drawbacks, and how to solve the problems of connection with the WiFi network with a PS4 effectively.


by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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