Why doesn’t my PC recognize my cell phone when I connect it?

Executing a file transfer from the mobile to the computer through the USB port is advantageous for many reasons, such as that you do not need a wireless internet connection. It is useful to store information that you do not need immediately, to obtain a backup, or to have a complete overview of your mobile device.

Why does my PC not recognize my cell phone when connecting it? What should I do? Effective Solution

Although it seems like a simple task, sometimes it can be difficult to transfer files; The reasons are varied, from problems in the hardware of your computer to problems with some driver. In both cases, today we delve into effective solutions so that your PC is not totally indifferent to your mobile device.

Index( )

  1. Why doesn’t my PC recognize my cell phone when I connect it?
  2. What should I do so that my PC recognizes my cell phone? Immediate application solutions
    1. 1- Enable and disable drivers or controllers
    2. 2- Synchronizer between mobile PC
    3. 3- On iPhones

Why doesn’t my PC recognize my cell phone when I connect it?

It is possible to transfer all kinds of files, images and videos from the mobile to the computer, through drivers or controllers. But, this is done through a USB connector or cable that has a characteristic port on your PC and also a slot on your mobile. If the connection is not made, there may be various reasons ranging from damage to the cable, to the inability to transmit files.

It will be necessary to validate that there is no physical damage to both equipment; therefore, check the status of the USB cable, verify that you can charge your device with it; and if not, apply tricks to repair it.  Then, try the different ports that your computer has, inserting the cable into the corresponding slots to see if any of them manage to detect the mobile; don’t forget to do it on the ports located on the back of the CPU.

What should I do so that my PC recognizes my cell phone? Immediate application solutions

When it comes to solutions, no option is too obvious, and the first is to display a window with USB options in the notification panel of your phone. Once there, you must click on “transfer files” and finally accept access ; Also, you can choose another option, and click on it again, to force recognition.

1- Enable and disable drivers or controllers

Depending on the operating system or the version that your computer has, it is possible that the drivers or drivers present conflicts. Either they are disabled, outdated, or not running properly , in which case it’s best to rule out.

If your computer is Windows, go to start, then select “Hardware and sound” or the similar option according to the version. Next, press “Devices and printers”, continue with “Device Manager” and it will display a window with the different controllers or drivers.

Next, see if the drivers that mention “USB” have a yellow exclamation mark, left click on that driver, select disable, and then re-enable them. The above also applies to “Android” controllers that appear with the same symbol in yellow , try clicking on “update”; and remember to seal the deal by restarting both computers.

2- Synchronizer between mobile PC

Currently there are synchronization programs that automatically install the necessary drivers for the mobile on your computer, such as Samsung Kies or Air Droid. With them you will save yourself worries and updates, we recommend you download them from the official pages , but many more are available on the web.

If you have other operating systems such as MAC and an Android mobile device, you must install Android File Transfer, you can do it from https://www.android.com/filetransfer/. You will have to download it, open the respective application, and then you can transfer files via USB from Android to your MAC.

3- On iPhones

Sometimes, you may not be able to see your iPhone as a storage drive when you connect the USB to your computer. If it is Windows, the procedure is similar to the one mentioned above; You should go to the start, then to “Computer Management” or the similar option on your computer, and click on “Device Manager”.

Then, you will see the “Apple Mobiles USB Device” in the list of drivers , position yourself on it and press the right button, click > Uninstall > Delete > OK. We suggest you restart the equipment, before inserting it again, so you can install the driver again on your computer and verify on the devices if it is reflected as a storage unit.