We know that recently the DiDi Driver application, which you can get for any mobile phone from the application store such as Google Play. You are blocking some of your users from DiDi accounts, for different reasons.
If we don’t know the reason why the company blocked me , they can usually suspend my DiDi account. It is because they have little tolerance for deviations from the route and it is usually a common cause of reports. If you repeat this situation a lot you can even earn a permanent block. But don’t worry, in general, the blocks have an estimated time of 12 hours before you can reactivate your blocked account.
Didi driver⚡️ | Blocking of accounts due to change of ROUTE
If we still don’t know how to get rid of this kind of problems from my DiDi driver account, we will teach you how to unblock your suspended DiDi driver account . In addition, we will talk about the main causes why it happens. If at any time you have been blocked, what you have to do is wait for this time to pass and not make the mistake again.
Since if we are recurring, it is possible that my DiDi account will be permanently blocked. If we have not made this mistake and you do not know the reason why the company blocked me, here we will explain other reasons. In the same way, we will teach you how to solve this, through the application and through any mobile phone, be it Android or iOS, even from the PC. With nothing more to say, let’s get started!
Index( )
- Why did DiDi Driver block my account when changing the route?
- How long will my DiDi account be blocked?
- How to request a clarification with the technical support of DiDi Conductor?
- Contact technical support from the mobile application
- Contact customer service from my PC
- Is there any other reason why my DiDi Conductor account can be blocked?
- misconduct
- Charge extra or outside the app
- What can I do to avoid rerouting crashes in DiDi Driver?
Why did DiDi Driver block my account when changing the route?
This does not happen often, but it is something that can happen if drivers use route detours, which do not belong to the established one. Well, they have a zero tolerance policy to take other alternative routes of the route intentionally and may even put your account permanently blocked.
This warning will appear once you enter the application, which by the way, you must have updated for better performance. Which you can do from your Android mobile by entering Google Play, or on iOS. If you are one of those who experienced this, follow this guide that will teach you how to unlock your blocked DiDi driver account.
How long will my DiDi account be blocked?
This ban lasts for 12 hours before you can reactivate your blocked DiDi driver account , but if you do it in a row, you may receive a permanent ban. The duration of this suspension will have to do with DiDi driver ‘s decision . Although we know that there are times when it only issues an alert or a claim, nothing more. In the same way, to unlock my DiDi account after this, it only consists of waiting the time that they imposed as a punishment.
How to request a clarification with the technical support of DiDi Conductor?
When the user suggests a route and you take another, after reaching your destination, then you will have to go immediately to DiDi driver support from the same application. Well, this means that if the user reports you, they don’t block you. And you have to wait certain number of hours before you can reactivate the work and use my DiDi account. Because even though DiDi takes user feedback very seriously, it is also attentive to its drivers. In the same way, we can set the earnings goal in my DiDi Conductor account. In a very easy way, in turn if this happens to us, I can still unlock my DiDi account, just waiting the necessary time.
Contact technical support from the mobile application
If you are going to proceed through a cell phone, either Android or iOS. The way to contact him, through the application that you must have already downloaded from the Google Play or Apple store, is very simple.
You just have to enter the app from the cell phone and go to the options part. Go to “help”, there you will find the information regarding the technical service, including the contact numbers to make the claim and in this case to unblock the suspended DiDi account. Remember that the named procedure is the same on any mobile phone, be it Android or iOS.
Contact customer service from my PC
To make contact with the DiDi technical service and reactivate your blocked account, from the PC. You have to go to the company’s website, within the page you will find the “help center” section. Where you must answer certain questions of frequent problems that appear on the platform.
You just have to consider that DiDi is based in several places in Latin America. So if you enter an official site, make sure it is the one belonging to the country where you are. This may be one of the things that prevents our claims from being made effective and we are unable to unlock my DiDi driver account.
Is there any other reason why my DiDi Conductor account can be blocked?
If you wonder, why did DiDi, the user, block me? Well, we know that as drivers many times customers offer us to change the route. Whether it’s to get there faster or for any other reason, however, you should avoid doing it. This may be a cause of blockage, it is best that you follow the map and apologize to the client because you should not deviate from the route.
My DiDi account is part of an excellent application when it comes to travel and transportation services because it maintains security for the users who use it, in addition to doing everything possible to offer the best services to the consumer. There are several actions that can cause a driver to be blocked. It is because they have zero tolerance for situations that surely put the company’s reputation at risk.
Blocking times can be immediate, temporary or permanent, it all depends on the driver’s fault. Some of the reasons why they sometimes block you: They are for not finishing the trip, if the driver cancels the service, because the car does not have the characteristics that were shown, for identity falsification and also for improper conduct, extra charges, or start earlier. If you ever want to avoid being blocked by starting a trip earlier, then it is possible to do so with a few tricks, there is also the option of unlocking your DiDi account, even if it gets you by breaking one of its rules. So you can avoid and solve the problem of why did DiDi block me?
misconduct
The improper behaviors that you can carry out will be the cause of permanent blocks. You must maintain a friendly and respectful attitude with customers, in short the appropriate behavior. Avoid any conduct that may make users feel uncomfortable. We recommend that you act as best you can if you want to avoid inconvenience or blockages, these types of reports are the ones that most cause the cancellation of users on the platform. They are the ones who pay the most attention to you and bad behavior can ruin your reputation.
Charge extra or outside the app
This is a breach of the application regulations as an abuse towards users who enjoy its services, you must respect the prices and rates that are established, if you charge an extra amount it also causes you to be permanently blocked on the platform. The values that are established are those that should be charged, neither more nor less. We remember that we have how to use the user levels to take advantage of them as a driver of my DiDi account, if you want to learn, you can do it.
What can I do to avoid rerouting crashes in DiDi Driver?
As in any platform or social network to which you subscribe, there are certain policies and conditions that you must respect so that you can live harmoniously in the application or within my DiDi driver account. That is why among the most successful recommendations.
It is reading and understanding the rules that exist in the company. Do not violate their policies so that you avoid having bad times or even worse you get the user blocked. Since trying to unlock your user can be a very cumbersome procedure and it is even possible that your blocked account will be lost because of this.
Once this investigation is done, we already know the most common reasons why my account was blocked. We hope that the information presented has helped you to solve your problems. The good behavior and comments left by your customers in the application can be relevant in these cases as a reference.