If WhatsApp Backup stuck on iPhone, pay attention to the information in this text. Many people experience this problem while saving their conversations and files in general on iCloud. In the middle of the process, it ends up crashing.
But the good news is that if you are experiencing this problem, the situation is easy to fix. So see what to do if WhatsApp backup stuck on iPhone. Also learn what can cause this situation, and see an option to redeem your documents in an alternative way.
Why WhatsApp backup stuck on iPhone?
There are several reasons why this process can happen. In general, this can occur due to some interference in the internet signal, or even instability in your cell phone. Also, among other reasons why backup crashes include:
- Lack of iCloud storage for your documents;
- Very large audio, video and document files in general;
- In addition, the possibility of a bug occurring in the application itself.
Whatever the reason for this situation, to unlock WhatsApp backup on iPhone you can follow some simple steps. See what they are below.
What to do to unlock the backup process
Once WhatsApp backup stuck on iPhone, don’t worry. To resolve this issue, follow one of the steps below:
- Check the network settings of your internet connection. Many times there can be changes by mistake, which prevents the backup of the app;
- Take a look at how much space you have inside iCloud. If so, clean it up and try to run the backup again;
- You can also check if there is an existing backup inside iCloud that is in progress. If so, delete it and try again;
- Also, check if there are any pending updates to the app. To do this, go to “Settings”, “General” and “Software Update”.
In some cases you can try to reset your iPhone. On models 6 and earlier, press and hold the power button for a few seconds. On 7 and 7 plus devices, long press the power and volume controls.
Finally, on models 8 and above, quickly press the volume up button, then the volume down button, and then press and hold the side button.
What else can be done when WhatsApp backup stuck on iPhone
If you are unable to backup WhatsApp to iCloud, you can try this process in iTunes. To do so, just follow a few simple steps:
- First, connect your iPhone to a computer;
- Then enter iTunes and select the “Summary” option;
- Now locate and click the “Backup Now” button;
- Finally, go to the backups tab and see if the content is going to that computer.
And, as long as you still experience crashing issues, you might as well try another app. Among them, Mobile Trans stands out. To use it, the steps are as follows:
- Enter his store and find him;
- Download and choose “free version”;
- Then grant the appropriate permissions;
- Connect your iPhone to the computer with the app open;
- Click on the option “WhatsApp Transfer” and then “Backup your WhatsApp chats”;
- Finally, make sure everything is checked and click on the “Start” option.
This transfer method is manual, and it stores your files both in the app and on your computer. So when going through the experience of WhatsApp backup on iPhone that crashed, you will have several options to resolve the situation.