What to do if Outlook issues a “connect to Microsoft Exchange” error

Outlook is a mail application provided by Microsoft. With it you can collect correspondence from different accounts: Mail, Yandex, Google, sort it, easily reply to emails. Most often, such a service is used by companies. Sometimes failures occur, and the program issues an error stating that the connection between the server and the client is not established. Let’s try to understand why such a misunderstanding occurs.

IMPORTANTLY. In Outlook 2016, the connection to Exchange is set up automatically, unlike Outlook 2010, in which the settings are changed manually.

Outlook error correction algorithm “connects to Microsoft Exchange”.

Account

The most common cause of disagreement between the server and the e-mail client is incorrect account settings.

remove the old one

  1. Temporarily close Outlook.
  2. Open the control panel (in Windows 8 and above it is easiest to get to, if you type in the “Search” the appropriate phrase – a window with a classic interface will open).
  3. Next we need the “User Accounts” section, namely the “Mail” tab.
  4. In the window, select “Configuration of several configurations” – “Show”, select the old entry and click “Delete”.

creating a new one

  1. Initially, the path is the same: “Control Panel” – “Accounts” – “Mail”.
  2. Now select “Account and directory settings” and stop at the “Create” tab.
  1. Now circle the top item, as we are interested in e-mail.
  2. After clicking “Next” the form appears, but all lines are uncollectible. Here you need to activate the lower step “Configure manually”.
  3. Now select “Microsoft Exchange Server or compatible service”, in the line “Server” enter: exchange2010.x.ru, where x is the name of your domain. The “Username” line is your login for Exchange, you can limit yourself to your first and last name, so as not to forget later.
  4. Click “Other settings” and the “Connections” tab and check the boxes next to “Local area network” and “Connect to Microsoft Exchange via HTTP”.

The latter means that you can access your mail from a computer, laptop or smartphone, even without access to the Internet.

  1. Open “Proxy Server Settings” and kill exchange2010.x.ru again. You can now click Next. The “Congratulations, you have successfully entered all information” window should appear.
  2. Click “Finish” and try to open Outlook. Once configured correctly, the error message should disappear and you can return to the program.

outdated version

If you still fail to connect to the Exchange server after setting up, it may be outdated and not compatible with Outlook. In this case, you can only help a network administrator who oversees corporate mail. The e-mail client version from 2016 will not be able to correlate with Exchange 2007 and earlier.

What to do with Outlook 2016

It was mentioned above that it is not possible to set up a connection to Exchange Outlook 2016 – it is assumed that this should happen automatically through Autodiscover. If something went wrong and you see the same error, you should contact the administrator again. It must set the parameters for the Automatic connection function correctly.

Data verification

A common, but, nevertheless, common cause of frustration between the e-mail client and the server may be to enter incorrect data: login or password. Before you take any steps to resolve the error, determine if you actually entered the existing password and if it has changed if the mail is corporate.

 

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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