Surely you have been working with your laptopat some point and , between one task and another, it has become “frozen” halfway through and does not respond to any of your instructions , having to forcefully restart it to be able to work with it again.
This is something very common that unfortunately happens much more frequently than we would like, but everything has its explanation, and it is that laptops generally have less RAM capacity than desktop computers , which means that when we work intensively with them, we have a much greater chance of it hanging, stopping or freezing, we can call it whatever we like.
The fact that laptops are prone to overheating also influences freezing or blocking of the equipment . Due to their characteristics, when we have been working with them continuously for a long time, they may overheat excessively and end up blocking.
Normally the main symptoms we encounter when our computer freezes are the following:
→ Windows is not responding and nothing, including the mouse arrow, moves on the screen of our laptop.
→ A screen appears with an error message, which we cannot remove in any way.
→ When opening one of the programs on our laptop, the mouse has blocked and nothing responds.
There may be many other symptoms, but these are the ones we encounter most often. If this has happened to you recently, you should not think that your computer has broken down and that it is time to replace it with a new one, at least for the moment. It is something common and should not usually cause any serious problems, so below we are going to tell you how you should act in this situation .
What to do if my laptop freezes?
Windows Task Manager
When you have problems with your computer’s performance, the Windows task manager can become one of your best allies . It doesn’t always work and the problem can’t always be solved through it, but in many cases it offers us the possibility of eradicating the problem.
To access it, you must press the “Ctrl + Alt + Del” keys on your computer at the same time . Automatically, if the administrator has worked, you will access a window in which the following options will appear: lock, change user, log out, change a password and task manager.
Go directly to the task manager and once there, try to close all the open tasks on the computer . Then, exit the manager and check if your computer works again. If it continues to be blocked, press the “Ctrl + Alt + Del” keys again and this time click on log out to turn off your computer and start over from scratch.
Quick Reset
If your laptop is freezing to the point where it doesn’t even respond to the “Ctrl + Alt + Del” combination, you’ll need to opt for the quick restart option . It’s not the most recommended option, but it is one of the most effective when your desperation levels are only increasing.
To do this, you just have to press and hold the power key on your laptop for a few seconds . If everything goes well, it should restart automatically, and when you turn it back on, it should work correctly. But this does not always work, as there are times when the power key does not even respond.
Remove the battery and disconnect it from the power supply.
If the quick restart has not worked to unfreeze your computer, the next option, and also the most drastic, is to remove the battery from your laptop and disconnect it directly from the mains . This way, it will turn off no matter what. When you turn it back on, you will almost certainly find a window warning you that the last time the computer was not shut down correctly. Press accept to start the recovery mode.
Option that few bet on: Cleaning
Of course, this is one of the measures that few take into account, but which is often effective . Remember that overheating of products or not having an adequate cooling system can cause failures. The same thing happens with laptops.
Keep in mind where you frequently use your laptop, whether it is on your desk at home, university, or even in your office, laptops are usually more exposed to dust filtering into their components as well as into the ventilation grills.
Being one of the most common cases, dust filtering into the ventilation can cause your computer to slow down and this event can cause serious and permanent failures to your laptop due to high temperatures that are not cooled as they should.
Access the cleaning service for your laptop with the specialized technical team at InfoComputer and enjoy a computer that looks new, clean and ready to work.