Possibly your child has spent money on Fortnite without your authorization. In fact, there are many parents who are not aware of the purchases that their children make on the platform. If you wonder what to do if my son has spent money on Fortnite? – Refund money , pay attention to this interesting article.
What to do if my child has spent money on Fortnite? – Refund Money
My son has spent money on Fortnite without my authorization
Fortnite can generate addiction in the players. Children, for example, spend hours using this application and are tempted to buy digital items such as custom costumes or particular dances.
Sometimes they access these items using their parents’ credit cards without their authorization, which leads to problems. It is important for parents to talk to their children about this to avoid unnecessary expenses. At the same time, it is advisable to activate parental control in Fortnite in order to avoid unauthorized purchases through your cards.
Epic Games refund policy
“Epic Games” has established a refund policy that you should know before requesting this service . Products eligible for rebate are games and items purchased from the Epic Games store. While it is possible to refund skins in Fortnite , other products are non-refundable, for example, virtual currencies and other consumables.
In this sense, you can receive a refund as long as the content has not been deleted, consumed or transferred. If the product is eligible, then the system will enable the refund request option.
Time limit to request reimbursement
According to Epic Games , you have a period of 14 days from the date of purchase to request a refund. Also, you should know that if the player is disabled or has violated terms of services, it will not be possible to make the request.
Next, we present relevant information that you should take into account if your child has spent money on Fortnite without your consent.
What to do if my child has spent money on Fortnite? – Refund money
If your child has spent money on Fortnite, take advantage of the account setup options to avoid other expenses for this game in the future. For this reason, follow these actions:
Manage user account
There are several ways to manage the user account that your child uses to play. These depend on the available settings and the gaming platform with which you enter Fortnite.
As it is possible to activate parental control on Android , check that your credit card is not activated from the official Epic Games website. Check in the payment section and if there is information associated with your card, proceed to delete it with the trash icon.
On this platform you can select the account profile icon and access “Settings”. There, locate the “Purchase login” and deactivate the “Buy without password” option.
On a device under iOS you can enter the “settings” and select the “restrictions” option . Make sure to “Enable restrictions” and write code that you have not used for any other purpose. Then, deactivate the option “Allow purchases” and activate “Request the purchase”.
Xbox One / Play Station 4
On Xbox One and Play Station 4 , create a password to prevent your child from making unauthorized purchases. The key will be mandatory for any transaction. Also, delete any type of information about your credit card and log out every time you share the console with your child.
What do I have to do to refund the money?
To request a refund for spending money in Fortnite, you must log into your Epic Games account and do the following:
First, select the “Transactions” option and locate the game for which you are going to request a refund. Then, go to the “More information” option to see if the game is eligible for an automatic refund . Press the “Request refund” button and, finally, choose the reason why you are requesting the refund