The Hamster Kombat game attracted users, among other things, due to its simplicity – a smartphone with Telegram installed is enough to operate the application. However, there are cases when the “hamster” does not work correctly or does not open at all.
We will analyze the most different cases of application errors and tell you about ways to fix them. If the “hamster” does not work on your phone, try the options below.
Problems with the Internet
The most common reason why Hamster Kombat does not launch on Android or iOS is a weak internet connection. The connection speed may be enough to download Telegram, but it is too slow for the “hamster”.
In this case, you should change the connection method if possible – for example, from mobile Internet to home Wi-Fi. Also try rebooting the Wi-Fi router or turning on / off the “Airplane” mode on your phone.
Most often, this is indicated by the errors Unable to sync and Unable to auth . If you checked the Internet and everything is fine, the problem may be elsewhere.
Bug in the application
In some cases, Hamster Kombat cannot be opened due to various errors – this is usually indicated by the message Unable to login. Please, reload mini app .
In this case, a complete reboot of the phone will help: turn off the Android or iOS device, then wait for all components to load and try logging in again.
You can also try to log into the “hamster” from another device – if everything works, then something is wrong with your phone.
If this is not possible, try this:
- check if there is free space in your phone’s memory;
- clear Telegram cache in settings;
- completely uninstall Telegram and reinstall it.
Technical works
However, sometimes the above messages mean a problem on the app side. From time to time, the creators of Hamster Kombat disable the app to download a large update or reboot the server.
Occasionally, the “hamster” may have other problems – during this period, the application does not work for everyone. You can check this in thematic communities or on our website, where information about failures in Hamster Kombat promptly appears.
In this case, you just have to wait: usually everything resolves itself within one or two hours or faster.
The Most Common Hamster Kombat Errors – How to Fix
Below we have highlighted the most popular reports of problems with the app that users are experiencing.
| Error text | How to fix |
| Unable to sync | Connection error. Most likely, it’s a problem with the Internet, sometimes a reboot helps, less often – difficulties on the application side. |
| Unable to authenticate | Authentication error. Most likely, it’s an internet problem, sometimes a reboot helps, less often – difficulties on the application side. |
| Unable to login. Please reload mini app | Login error. Restart your device and check if the app works for other users. |
| Unable to get account info | Technical problems on the Hamster Kombat side. |