No one is free to receive a call and realize that our contact tells us that my microphone is not working in a WhatsApp video call . In general, we are warned when we see that we begin to move our lips without emitting a sound, but that does not prevent it from being a situation between frustrating and embarrassing for the sufferer. In this article we will indicate the checks that you will have to do in case it has happened to you.
WHAT TO DO IF I AM NOT HEARD ON A WHATSAPP VIDEO CALL
The first thing we will have to know what to do if they do not hear me in a WhatsApp video call is to detect if it is a problem with the microphone or with the application itself. In general, small errors tend to occur in the app , and the easiest way to solve them is to restart our phone so that the memory is refreshed and all the applications are reloaded correctly.
If we have already restarted the mobile and we realize that we are still not listening in video calls, we have to check the permissions that we have granted in WhatsApp . To do this, we go to the application menu of our mobile in ‘Settings’ and enter WhatsApp. There, click on ‘Permissions’ and check that the ‘Microphone’ tab is activated. Sometimes we want to protect our privacy so much that we end up limiting the use we can make of our applications .
PROBLEMS WITH THE MICRO IN WHATSAPP
After performing the two previous checks and verifying that we continue to have problems with the microphone in WhatsApp , it is time to ask yourself if there is not a problem with the microphone itself and not so much with the application. It is advisable to make sure of this by making a small recording on our mobile recorder or by making a call from another application (Facebook Messenger, Twitter through a space, etc.).
In the event that you can hear your voice, it is ruled out that the microphone is damaged, so you have to keep trying with the application. Enter the WhatsApp information again and click on ‘Storage’. Clear the cache first, and if the problem persists, clear the data as well . In this way, WhatsApp should work again as if it were newly installed (without deleting the conversations).
WHAT TO DO IF THE MICROPHONE DOES NOT WORK TO SEND AUDIOS ON WHATSAPP
None of the previous steps has worked and we no longer know what to do if the microphone does not work to send audios on WhatsApp or have a video call with a friend or family member. In these cases, we are left with a couple of more drastic measures to try to solve what is already beginning to be a notable problem. The least radical is to uninstall WhatsApp and reinstall it on our mobile, so we will make sure we have the latest version available .
However, if you have reinstalled and the microphone still does not work in WhatsApp, we have to start considering the possibility of restoring the factory settings of our phone as a last option before taking it to a technician for review. If it is a problem with the firmware of the mobile, a reset in time may be the solution, no matter how uncomfortable it may be at first.
It is important to bear in mind that before opting for the factory restoration we have to make a backup of the files and important data that we have, not only in WhatsApp so that conversations are not lost , but of all the applications that we use and the files and photographs that we have stored.