The phone is a gadget that we use constantly. Emails, social networks, messages, including phone calls keep us anchored in the present and able to communicate and solve problems. Everything is just a touch away. But what do we do when we have a conversation to have and the SIM card doesn’t work? How can we fix this problem?
7 possible causes and solutions
The phone does not recognize the SIM card
Restart the mobile phone. This is the simplest method to try to get your phone to recognize your SIM card. Not only will your phone reconnect to services, but it is recommended that you restart it once a week.
Remove and reinsert the SIM card into the phone
Once the phone is purchased, it is necessary to insert a SIM card into the dedicated slot. If you do not position it correctly, the phone may not recognize the card. Thus, you cannot use telecommunication services. The easiest is to turn off the phone, remove the SIM card and reinsert it. If the phone will recognize it then, it is clear that it is not defective.
Clean the SIM card slot
The fact that the phone does not recognize the SIM card may be caused by the fact that the dedicated slot is dirty. Therefore, it is advisable to remove the slot and clean it with a wet tissue. Let it dry, then reinsert the SIM card into the phone.
Clean the SIM card
If you have cleaned the dedicated slot and still the problem persists, try cleaning the SIM card as well. For this, we recommend you to use a microfiber cloth and sanitary alcohol, which has the ability not only to disinfect, but also to degrease the integrated circuits.
Check if the SIM card frame has been inserted correctly
The phone does not recognize the SIM card and because you have not properly inserted the metal frame of the SIM card into the slot. Phones use this frame on which the SIM and memory card or two SIM cards are placed, depending on the type of phone. If you have not inserted the bezel correctly, you will need to turn off the mobile phone, remove it and insert it back into the slot correctly.
Insert the SIM card into another phone
If you haven’t figured it out yet, try to see if the problem is somehow with the SIM card. Try re-entering it in another mobile phone. If it still doesn’t work, there’s only one problem: the SIM card no longer works. In this case, in order to continue using the telephone service, you must go to your telecommunications representative. It will give you a new card to put back into your phone.
Turn airplane mode on and off
If you don’t want to restart your mobile phone, you can activate airplane mode . It takes only 1 minute to check in this way whether the SIM card is working or not.
Go to a dealer of the telephone operator
If even this last solution does not solve the problem, you have nothing left to do but to take the mobile phone to a dealer of the mobile phone operator to which you have a subscription. He may give you the opportunity to change the SIM card or send the smartphone for a service, if it is bought through the phone company.
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