Chargebacks on credit cards are those refunds that a merchant must make for violating some agreements made with the user , and of which there is evidence.
In this way, there are multiple situations in which you can exercise your rights to obtain a chargeback on your credit cards . For this, you must follow a series of procedures that allow you to correctly return these credit charges.
For this reason, we will show you what are the rights of refund of charges on the credit card, as well as the procedures that you must follow and the restrictions that you must take into consideration . So that you can obtain a correct refund of credit charges.
What are the credit card chargeback rights?
Many times you can review the history of charges on your credit card and evaluate some that we never authorized to be added. This is one of the opportunities in which you must demand a chargeback on your credit card.
On the other hand, in the same way that it is possible to request an increase in the credit limit of your card . When you notice that a service provider you requested did not deliver the product but charged your credit account , you must dispute the charges that were added to your credit account.
Another aspect in which you should request a refund of the charges on your credit card is when the charges of the same or the amount of them have been diverted . That is, when you agreed on a cost with the provider and the one that was deducted from your account was a different one.
Likewise, you can request this service when the goods you ordered did not arrive in the appropriate period of time . Do not hesitate to exercise your rights to refund charges on your credit card, as Federal Law classifies these situations as “billing errors”.
What are the credit card chargeback procedures?
You must consider certain aspects to correctly initiate the procedures for the return of charges on the credit card. Well, there are certain rules to receive a refund on your credit cards , and you must follow them properly so that the refund request is validated.
First of all, before starting the dispute, contact the service provider and demand a refund. This must be done in writing and keep a copy of the document.
In the event that the provider refuses to arrange the refund of charges on the credit card, you must present a claim document to the issuing entity of your credit card .
Try to specify in this form-type document how the disputed charges appeared on your credit card, that is, the origin of the charges . Likewise, you must provide a copy of the document for the refund request that you submitted to your service provider.
In this way, most credit card issuers refund the money before you can even collect it from the seller, but within the time limit for the refund of the charges on your card .
Restrictions or cases in which it is not possible to request a refund of charges on the credit card
While requesting a chargeback on credit cards is under the protection of Federal and State Laws. Thus, there are certain restrictions that you must take into account to effectively request a refund.
In this way, you must inform the entity that issued your card within the limit of 60 days following the date on which it is reflected that the charge in dispute was assigned to your account. However, some banks agree to be informed for at least 90 days.
On the other hand, to make sure, check the policies that your card issuer manages in this regard. To do this, you just have to call the customer service of your issuing bank, or access their online platform.
Also, one way to prevent these card charges is to never share the cvv security code of your credit or debit card. This way you prevent your card from being used for free tests on the internet, which charge as soon as the test ends.
