The Facebook Shop or Facebook Store , also known as Marketplace . It is a tab where you can add your company profile to be able to sell and publish your products. This is a great advantage that Facebook offers for small and large companies that want to share their products on this social network. But, what can I do if the Facebook Shop option or tab does not appear? Well here in this article you will see the solution.
I do not see the option or tab of Facebook Shop or Facebook Store – Solution
To know how we can solve something, we must first know why this problem occurs. So below you will discover what are the most frequent problems for which the option or the Facebook Shop tab does not appear, and they are the following:
- The only ones who can activate the Facebook Shop or Facebook store option are those who have an administrator rank on the page. Since the page has the option to add several administrators.
- The Facebook Shop option is available on every type of page that we create , but if we do not create the page specifically in the business category, it will remain hidden, so we must activate it.
- It rarely happens that our Facebook has a problem and that is that we cannot create a Facebook Shop page. In that case we will have to report the problem to Facebook to fix it.
Once we have identified the problem, we can know how to fix it. In this article we are going to teach you in an easy and simple way how to solve the problem when the option or tab of Facebook shop or Facebook store does not appear.
Easy and quick solutions when the Facebook Shop or Facebook Store tab does not appear
If the problem is that you cannot activate the Facebook Shop tab on a business page, you will need to request administrator permission from the creator of the page. So you can see the Facebook Shop tab.
In case you are the creator of a page on Facebook, the store appears automatically if the page created has a business category . But if it is a page with any other category, the Facebook shop option or tab will remain hidden. To activate it follow these steps:
- At the top of the page we will click on the ” settings ” option .
- Once inside the configuration, some options appear on the left side of the screen, we will click on the option that says ” edit page “; then in the central part a box will appear that will allow us to add a new tab.
- Click on the ” add tab ” option . Once there, several tabs will appear that we can add on the page, we will look for the store option and then click on “add tab”.
Following these 3 steps we can quickly and easily solve the problem when the Facebook Shop or Facebook store option does not appear, being the administrator or creator of the page. The rarest case is when the option to create a Facebook Shop page or tab does not appear. In that case we will have to report it to Facebook and it is done as follows:
- In the top bar of this social network; we will click on the question mark icon, which is the ” help ” option . At the bottom of this, click on the tab that says ” report problem .”
- Once there, 3 options will appear, we must click on the one that says ” something’s not working .” We will follow and complete the steps that appear there.
- Click on the option “ where is the problem? ”, There we select the one that says Marketplace (this is the Facebook Shop). Then in the option that says “ what happened? ”You will explain precisely what happens.
- Finally you can send a capture if you wish and you will finish by clicking on “send”.
How long will Facebook give you a response to the report you have made? It generally takes less than a week , but you should be vigilant as you will receive a notification or if it has not arrived, you will be able to enter the Facebook mailbox and see the response.
If you have a business and you want to advertise your products using the Facebook social network, don’t panic if you can’t see the Facebook Shop or Facebook store tab . We also have a section if you have problems with Facebook Shop. Follow these steps and solve your problem quickly and easily.