Marvel’s Spider-Man is one of the best games from Sony’s in-house studios. For four years, Spider-Man fans have been waiting for him to come to PC, and the day has finally arrived! Unfortunately, the joy of fun flights on the web among the skyscrapers of a detailed Manhattan turned out to be somewhat overshadowed by technical errors. There were not so many of them on the first day of release, August 12, but some did not even allow the game to be launched!
In this article, we have collected all the common technical problems with the PC version of Marvel’s Spider-Man Remastered and provided their proven solutions.
What kind of computer do you need for Marvel’s Spider-Man Remastered (system requirements)
The game can load up to 24 processor threads. Therefore, even the new Intel Core i9 or AMD Ryzen 9 cannot be considered redundant. In addition, a stable 60 FPS at maximum settings at 1080p requires a GeForce GTX 1070 or Radeon RX 590 graphics card.
As for the official system requirements, they are only for 1080p (1920×1080) resolution. We’ve reviewed independent benchmarks of the game and added recommendations for 2K (2560×1440) and 4K (3840×2160) play.
Official minimum system requirements (1080p @ 30 FPS, low preset, RTX Off):
- Operating system:Windows 10 (64-bit only!).
- Processor:Intel Core i3-4160.
- Video card:NVIDIA GeForce GTX 950 / AMD Radeon RX 470.
- RAM:8 gigabytes.
Official recommended system requirements (1080p @ 60 FPS, medium preset, RTX Off):
- Operating system:Windows 10 x64.
- Processor:Intel Core i5-4670 / AMD Ryzen 5 1600.
- Video card:NVIDIA GeForce GTX 1060 / AMD Radeon RX 580.
- RAM:16 gigabytes.
How Marvel’s Spider Man Remastered works on the GeForce GTX 1060 (the most popular graphics card among Steam users)
Computer to play 1080p @ 60 FPS (high preset, RTX Off; as tested):
- Operating system:Windows 10 x64.
- Processor:Intel Core i7-6700K / AMD Ryzen 7 1700.
- Video card:NVIDIA GeForce GTX 1070 / AMD Radeon RX 590.
- RAM:16 gigabytes.
Computer to play at 1440p @ 30 FPS (high preset, RTX Off; as tested):
- Operating system:Windows 10 x64.
- Processor:Intel Core i5-6400 / AMD Ryzen 5 1400.
- Video card:NVIDIA GeForce GTX 1070 / AMD Radeon RX 590.
- RAM:16 gigabytes.
Computer to play at 1440p @ 60 FPS (high preset, RTX Off; as tested):
- Operating system:Windows 10 x64.
- Processor:Intel Core i7-8700K / AMD Ryzen 7 2700X.
- Video Card:NVIDIA GeForce RTX 2070 / Radeon RX 5700 XT.
- RAM:16 gigabytes.
4K @ 30 FPS PC (high preset, RTX Off; as tested):
- Operating system:Windows 10 x64.
- Processor:Intel Core i7-7700K / AMD Ryzen 7 1700X.
- Video Card:NVIDIA GeForce RTX 2070 / Radeon RX 5700 XT.
- RAM:16 gigabytes.
4K @ 60 FPS PC (high preset, RTX Off; as tested):
- Operating system:Windows 10 x64.
- Processor:Intel Core i7-9700K / AMD Ryzen 7 3700X.
- Video card:NVIDIA GeForce RTX 3070 / Radeon RX 6800.
- RAM:16 gigabytes.
Marvel’s Spider-Man Remastered won’t run on Windows 7
The game is not designed to run on Microsoft operating systems older than Windows 10. In addition, a 64-bit version of OS build 1909 or higher is required.
If you have Windows 10 , and the game still does not start, then try installing all the latest updates.
DirectX 12 error
Your graphics card does not support DirectX 12. The game only works through this API.
SSE4 error
Your processor is too old and does not support SSE4 instructions. Perhaps in the future an update for older processors will be released for the game. And at the moment there is only an unofficial solution for this problem: you can download the fix here (for version 1.812.1.0).
Game crashes without error
- Restart your computer.
- If this does not help, then check the integrity of the game files in Steam:
- start Steam;
- go to the “Library”section ;
- right- click on the name of the game ( Marvel’s Spider-Man Remastered) in the list on the left and open the properties;
- in the “Local files”tab, click “Verify integrity of game files” ;
- wait for the process to complete.
Marvel’s Spider-Man Remastered crashes with error 0x0c000142 / 0x0c000005
Run Windows System File Checker. To do this, press the keyboard shortcut Windows + R , and then in the window that opens, type “sfc /scannow” (without quotes). After the check is complete, restart your computer.
Error 0xc000007b
Reinstall or update NVIDIA drivers. It is advisable to do a clean install to reset unsuccessful settings.
Out of memory error in Marvel’s Spider-Man Remastered
Your PC is running out of RAM. The best solution is to increase the amount of RAM to at least 8 gigabytes. Increasing the swap file probably won’t help. Also, be sure to close your browser before launching any game. Especially if it has a large number of open tabs.
Resolution does not change
This error can occur if screen scaling is enabled in Windows. You can compensate for this in the following way:
- Find the Spider-Man.exe filein the game folder.
- Go to properties and go to the “Compatibility”tab .
- Click the Change High DPI Settingsbutton .
- In the “Override scaling mode…”option , select “Application” .
Marvel’s Spider-Man Remastered slows down / lags / optimization problems / graphical artifacts
Check if your PC meets the system requirements
See See What kind of computer do you need for Marvel’s Spider-Man Remastered above.
Update your video card drivers
Visit the graphics card manufacturer’s website:
- NVIDIA GeForce:The site itself will select the appropriate drivers. Just click Search and then Download Now . After the download is complete, run the downloaded file and follow the instructions in the installer.
- AMD Radeon:Scroll down to Search for your product and select your graphics card under Graphics . Click the Submit button . On the page that opens, click LMB on your version of Windows and click “Download” . Once the download is complete, run the downloaded file and follow the instructions in the installer.
Important : Be sure to restart your computer after updating your drivers.
Turn on high performance for graphics card
For NVIDIA GeForce owners:
- Open the NVIDIA Control Panel by right-clicking on the desktop.
- Select Manage 3D Settingsfrom the list on the left.
- Switch to the “Software Settings”tab in the main screen and select Marvel’s Spider-Man Remastered from the dropdown list under “1. Select a program to configure “ (if the game is not in the list, then add the appropriate button next to it).
- In the list below, locate the Power Management Modefeature and toggle it to Maximum Performance Mode Preferred .
For owners of AMD Radeon and AMD processors:
- Open Radeon Settings by right– clicking on the desktop.
- Go to the “System”section .
- In the “Switchable Graphics”category, set the graphics card with “maximum performance” as the main one.
- Click “Accept”.
How to adjust graphics in Marvel’s Spider-Man Remastered / how to increase frame rate
Optimal settings for a weak PC close to the minimum system requirements:
- Window mode:
- Screen resolution:native screen resolution (usually: 1920×1080).
- Refresh rate:maximum available per screen (60 / 75 / 144 etc.)
- sync: enable.
- Scaling method:
- Dynamic resolution:
- Antialiasing:
- Texture quality:
- Texture Filtering:Anisotropic 4x.
- Shadow Quality:
- Background light shading:
- Screen Space Reflections:
- Ray Tracing:Reflections: Disable.
- Detail:
- Traffic Density:
- Crowd Density (pedestrian density):
- Hair Quality (hair quality):
- Quality of weather effects:
- Depth of field:
- Halos:to your taste.
- Lens flare:to your taste.
- Chromatic aberrations:to your taste.
- Vignetting:to your taste.
- Speed effect:
- Field of view:
- Grain effect:to your taste.
Audio issues in Marvel’s Spider-Man Remastered
Launch Sound Troubleshooter by right -clicking on the volume icon in the lower right corner of the desktop. Follow the instructions of the program.
Game freezes / DXGI_ERROR_DEVICE_HUNG error / black screen
Perhaps the problem is overheating of the video card. Check if the fans of her cooling system are blocked by adjacent wires. If everything is in order with this, then try resetting the overclocking: go to the MSI Afterburner application and click the Reset button (if such a program is not installed, then the video card most likely did not overclock).
Write in the comments if you know other ways to solve technical problems in Marvel’s Spider-Man Remastered!