Marvel’s Spider-Man: Miles Morales on PC – Solving Technical Problems

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The game does not save, does not start on the old version of Windows 10, crashes and more

Miles Morales is a fresh take on Spider-Man games with a new hero just learning to be the protector of New York. Unfortunately, despite the fact that the game uses the engine from Marvel’s Spider-Man Remastered with minimal changes, the release of the PC version was not without bugs, errors and other technical problems. In this article, we have collected all the common problems with the game and provided proven solutions for them.

What kind of computer do you need for Marvel’s Spider-Man: Miles Morales (system requirements)

The game can load up to 24 processor threads. Therefore, even the new Intel Core i9 or AMD Ryzen 9 cannot be considered redundant. In addition, for a stable 60 FPS at maximum settings at 1080p, a GeForce GTX 1070 or Radeon RX 590 graphics card is required.

As for the official system requirements, they are only for 1080p (1920×1080) resolution. We’ve reviewed independent benchmarks of the game and added recommendations for 2K (2560×1440) and 4K (3840×2160) play.

Official minimum system requirements (1080p @ 30 FPS, low preset, RTX Off):

  • Operating system:Windows 10 (64-bit only!) 1909.
  • Processor:Intel Core i3-4160.
  • Video card:NVIDIA GeForce GTX 950 / AMD Radeon RX 470.
  • RAM:8 gigabytes.

Official recommended system requirements (1080p @ 60 FPS, medium preset, RTX Off):

  • Operating system:Windows 10 x64 1909.
  • Processor:Intel Core i5-4670 / AMD Ryzen 5 1600.
  • Video card:NVIDIA GeForce GTX 1060 / AMD Radeon RX 580.
  • RAM:16 gigabytes.

How Marvel’s Spider-Man: Miles Morales works on the GeForce GTX 1060 (the most popular graphics card among Steam users)

Computer to play 1080p @ 60 FPS (high preset, RTX Off; as tested):

  • Operating system:Windows 10 x64 1909.
  • Processor:Intel Core i7-6700K / AMD Ryzen 7 1700.
  • Video card:NVIDIA GeForce GTX 1070 / AMD Radeon RX 590.
  • RAM:16 gigabytes.

Computer to play at 1440p @ 30 FPS (high preset, RTX Off; as tested):

  • Operating system:Windows 10 x64 1909.
  • Processor:Intel Core i5-6400 / AMD Ryzen 5 1400.
  • Video card:NVIDIA GeForce GTX 1070 / AMD Radeon RX 590.
  • RAM:16 gigabytes.

Computer to play at 1440p @ 60 FPS (high preset, RTX Off; as tested):

  • Operating system:Windows 10 x64 1909.
  • Processor:Intel Core i7-8700K / AMD Ryzen 7 2700X.
  • Video Card:NVIDIA GeForce RTX 2070 / Radeon RX 5700 XT.
  • RAM:16 gigabytes.

4K @ 30 FPS PC (high preset, RTX Off; as tested):

  • Operating system:Windows 10 x64 1909.
  • Processor:Intel Core i7-7700K / AMD Ryzen 7 1700X.
  • Video Card:NVIDIA GeForce RTX 2070 / Radeon RX 5700 XT.
  • RAM:16 gigabytes.

4K @ 60 FPS PC (high preset, RTX Off; as tested):

  • Operating system:Windows 10 x64 1909.

 

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  • Processor:Intel Core i7-9700K / AMD Ryzen 7 3700X.
  • Video card:NVIDIA GeForce RTX 3070 / Radeon RX 6800.
  • RAM:16 gigabytes.

Marvel’s Spider-Man: Miles Morales won’t run on Windows 7/10

The game is not designed to run on Microsoft operating systems older than Windows 10. In addition, a 64-bit version of OS build 1909 or higher is required.

If you have Windows 10 , and the game still does not start, then try installing all the latest updates.

DirectX 12 error

Your graphics card does not support DirectX 12. The game only works through this API.

Game crashes without error

  1. Restart your computer.
  2. If this does not help, then check the integrity of the game files in Steam:
  3. start Steam;
  4. go to the “Library” section;
  5. right– click on the game name ( Marvel’s Spider-Man: Miles Morales ) in the list on the left and open the properties;
  6. in the “Local files” tab, click “Verify integrity of game files”;
  7. wait for the process to complete.

Marvel’s Spider-Man: Miles Morales crashes with error 0x0c000142 / 0x0c000005

Run Windows System File Checker. To do this, press the keyboard shortcut Windows + R , and then in the window that opens, type “sfc /scannow” (without quotes). After the check is complete, restart your computer.

Error 0xc000007b

Reinstall or update NVIDIA drivers. It is advisable to do a clean install to reset unsuccessful settings.

“Out of memory” error in Marvel’s Spider-Man: Miles Morales

Your PC is running out of RAM. The best solution is to increase the amount of RAM to at least 8 gigabytes. Increasing the swap file probably won’t help. Also, be sure to close your browser before launching any game. Especially if it has a large number of open tabs.

Resolution does not change

This error can occur if screen scaling is enabled in Windows. You can compensate for this in the following way:

  1. Locate the exefile in the game folder.
  2. Go to properties and go to the “Compatibility” tab.
  3. Click the “Change high DPI settings” button.
  4. In the “Override scaling mode…” option, select “Application”.

Marvel’s Spider-Man: Miles Morales slow / lag / optimization issues / graphical artifacts

Check if your PC meets the system requirements

See See What kind of computer does Marvel’s Spider-Man: Miles Morales need, above.

Update your video card drivers

Visit the graphics adapter manufacturer’s website:

  • NVIDIA GeForce:The site itself will select the appropriate drivers. Just click “Search” and then “Download Now”. After the download is complete, run the downloaded file and follow the instructions in the installer.
  • AMD Radeon:Scroll down to Search for your product and select your graphics card under Graphics . Click the Submit button. On the page that opens, click LMB on your version of Windows and click “Download”. Once the download is complete, run the downloaded file and follow the instructions in the installer.

Important: Be sure to restart your computer after updating your drivers.

Turn on high performance for graphics card

For NVIDIA GeForce owners:

  1. Open the NVIDIA Control Panel by right-clicking onthe desktop.
  2. Select Manage 3D Settings from the list on the left.
  3. Switch to the “Program Settings” tab in the main part of the screen and select Marvel’s Spider-Man: Miles Moralesfrom the dropdown list under “1. Select a program to configure “(if the game is not in the list, then add the appropriate button next to it).
  4. In the list below, find the “Power Management Mode” feature and toggle it to “Preferred Maximum Performance Mode”.

For owners of AMD Radeon and AMD processors:

  1. Open Radeon Settings by right-clicking onthe desktop.
  2. Go to the “System” section.
  3. In the “Switchable Graphics” category, set the graphics card with “maximum performance” as the main one.
  4. Click Accept.

How to adjust the graphics in Marvel’s Spider-Man: Miles Morales / how to increase the frame rate

Optimal settings for a weak PC , close to the minimum system requirements:

  • Window mode:
  • Screen resolution:native screen resolution (usually: 1920×1080).
  • Refresh rate:maximum available per screen (60 / 75 / 144 etc.)
  • sync: enable.
  • NVIDIA Reflex Low Latency Mode:
  • Scaling method:AMD FSR 2.1 / disable.
  • Zoom quality:
  • Dynamic resolution:
  • Antialiasing:
  • Texture quality:
  • Texture Filtering:Anisotropic 4x.
  • Shadow Quality:
  • Background light shading:
  • Screen Space Reflections:
  • Ray Tracing: Reflections:
  • Ray Tracing: Shadows:
  • Detail:
  • Number of cars:
  • Number of people:
  • Hair quality:
  • Quality of weather effects:
  • Depth of field:
  • Halos:to your taste.
  • Lens flare:to your taste.
  • Chromatic aberrations:to your taste.
  • Vignetting:to your taste.
  • Speed ​​effect:
  • Field of view:
  • Grain effect:to your taste.
  • Sharpness:to your taste.

Audio issues in Marvel’s Spider-Man: Miles Morales

Run the Audio Troubleshooter by right-clicking on the volume icon in the lower right corner of the desktop. Follow the instructions of the program.

Game freezes / DXGI_ERROR_DEVICE_HUNG error / black screen

Perhaps the problem is overheating of the video card. Check if the fans of her cooling system are blocked by adjacent wires. If everything is in order with this, then try resetting the overclocking: go to the MSI Afterburner application and click the Reset button (if such a program is not installed, then the video card most likely did not overclock).

Game not saving

Check if there are any Russian letters in the path to the MilesMorales.exe file . You can quickly find the file through the “Search” in the explorer.

Where are the saves of Marvel’s Spider-Man: Miles Morales

In the following folder: C:\Users\Username\Documents\Marvel’s Spider-Man Miles Morales\UserNumber

Write in the comments if you know other ways to solve technical problems in Marvel’s Spider-Man: Miles Morales!

 

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