Logging into Facebook Lite or the traditional app can be difficult. Sometimes the service is down due to general problems with the platform, a forgotten password, or a disabled account. All of this prevents access to the account.
However, there are solutions that make it easier to access the platform by just taking a few steps. Every problem that arises on the social network has a practical way to regain access . Below, discover the most common fixes and how to avoid problems.
Index
- Check the data
- Recover the account
- Change password
- Request account activation
- How to avoid Facebook login problems
Check the data
The first step to troubleshooting Facebook Lite or traditional app logins is to make sure your login information is correct . Whether the account is created with a phone number or an email address, both the username and password must be entered correctly.
It should also be noted that the platform sometimes experiences general service outages, which can prevent access from any of the modalities used. In these cases, check that there are no external factors blocking access to the social network.
Recover the account
If you have verified that everything is correct and you still cannot log in, search for the profile using the platform’s method . You may have forgotten the account and the data is not correct. In this case, consider the following steps:
- From a PC or mobile browser accesshttps://www.facebook.com/login/identify. It is recommended to log in from a computer with which you have previously logged in.
- Next, a form will open where you must enter the phone number, email address or username. Click on the Search button.
- The platform will recommend a series of solutions, such as sending a code to change the password. If you have access to the linked email or phone number, click continue, otherwise click on the option You no longer have access?
In this case, you can continue trying options that allow you to locate the account and recover the deposit. The system will guide you through the procedure intuitively to solve the problem.
Change password
One of the common factors when trying to log into an account is forgetting the password. Many users go through this experience, so they should take into account the following steps:
- Within the platform, when trying to access without results, click on the option Forgot your password?
- The system will immediately redirect you to the password recoveryoption , either with the phone number or with the email address. You must enter it to receive the instructions and change the access password.
The problem persists if you do not have access to the email address or you no longer have the associated phone number. Also remember that you can use the alternative email address , if you have entered it in the account settings.
Request account activation
You may not be able to log in to Facebook because your account is disabled. This happens when the system determines that the posts you have made do not meet the conditions . In this case, the solution is:
- Enter tohttps://es-la.facebook.com/help/contact/260749603972907to request an account review.
- Once inside the system, enter the email address,the name as it appears on the account and upload the identification document, image in JPEG format, to send.
If you have violated the community guidelines, you have up to 30 days to submit a request for a review of the case. The system will notify you as soon as possible of the decision on whether account reinstatement is possible.
How to avoid Facebook login problems
Problems logging into Facebook Lite due to forgotten password or username are very common. Fortunately, the platform has methods that facilitate recovery in these cases. However, it is advisable to keep the following precautions in mind:
- Use login details that aresecure but easy to remember. This will help you avoid the hassle of forgetting your username.
- When setting up your account, establish various password recovery systemsin case you forget it. For example, enter an alternative email address, phone number, trusted contacts, etc.
- Keep your information up to date. Many recovery issues occur when you no longer have access to the linked email or phone number. When you make the change, update your information.
- If you use a personal computer, use the automatic password saving tooland avoid these inconveniences.
In short, it is possible to fix and avoid errors that prevent you from logging into Facebook Lite or the traditional way. The recommendation is to keep all access information up to date and in case of errors, facilitate access to alternative channels.