Writing reviews on Facebook Pages is a way to help other users who are looking for information about a business, since they allow users to express in detail how their experience with a service and product has been and warn of possible failures or deficiencies, or give tips for useReviews of Facebook Pages are used by other users to find information about businesses.
Since the beginning, users have used social networks as a speaker to express their experiences (good and bad) with businesses and the products they consume. In them they have expressed their complaints and their recommendations to other users. Facebook, through the Pages, has always offered users the opportunity to “rate” companies and offer their opinion on a product or service, with the intention of improving the interaction between users and businesses .
Before, I did it through a five-star system , which also allowed me to leave a small comment. However, recently, in October 2018, it has changed its star system to one of ” recommendations “, which allows the user to leave negative or positive reviews, which will appear on the Company Page and on the user’s profile. How does this new Facebook review system work? This is how to write a review on a Facebook Page:
How to write a review on a facebook page
- The first thing is to access the Facebook page of the business we want to review.
- On the left side of the page, in the side menu, the “Opinions” option appears.
- Once inside, a box will appear with the text “Do you recommend a business?” and two options: yes and no. To leave a positive review you must click on “Yes” and to leave a negative on “No”.
- By clicking on any of the two options, a text box will appear in which the user must write their review. Once the text has been written, it can be enriched using the labelsthat appear at the bottom and are used to offer quick tips and useful information to other users.
Once the text has been written and the labels selected, all that remains is to click on “Publish” and the review will appear on the company’s page and also on your Facebook profile.