WhatsApp is the most used instant messaging app in the world, which is why it has become a key element in the way we communicate. However, at first glance this application may have some drawbacks. For that reason, in this article we want to show you how to use WhatsApp with a landline number easily and quickly .
How to use WhatsApp with a landline number
For a long time, using this popular app was only possible through a mobile phone number, constantly downloading and updating the app on it. This posed an obstacle for those who did not have one of these devices or who did not wish to link their personal number with this application.
For that reason, many tried to add a landline number, but were surprised that it was not possible to use the app in this way. Even today, if you try to link a landline number with the classic version of WhatsApp, you will get a message that says: “The number you entered does not match a mobile phone in your country.”
Now, thanks to the launch of WhatsApp Business in 2017, a version specifically designed to connect companies with their consumers, the possibility of adding a fixed number entered the game board. To use it, you must have a mobile phone or an Android emulator installed on your PC. So, to start using the app, follow these steps:
- On a mobile phone or an Android emulator, go to the Play Store or App Store and download the WhatsApp Business application.
- Open the app. If you already have a linked WhatsApp account on your mobile, tell the app that you want to use another number . Then enter the landline number you want to link, without forgetting the country code.
- When the app asks for a verification method, select the “Call me” option. In some cases you will have to wait a minute for this option to be enabled.
- Wait for the call and when you receive it, enter the verification code.
After completing this process, you can start using WhatsApp normally. It should be noted that, from an aesthetic point of view, the only difference between this version compared to the classic one is that the theme is in a lighter green color.
In terms of functions, we tell you that this version of the app is designed for companies, so it adds some useful and interesting features . For example, you let your business advertise your business online , making it a useful marketing tool. In the next section we will explain everything you can do in this version.
Know all the functions that WhatsApp Business has
This app is designed to facilitate communication between small and medium-sized companies (SMEs) with their clients. It allows them to create a public profile in which they can add their contact information, website, business hours and physical address. Best of all, it is very easy to create a WhatsApp Business account for a company.
This app also offers you other functions, such as:
This aspect adds a lot of confidence when contacting your clients . You can review your profile and check the type of verification that your account has. A green check mark means that WhatsApp has verified your account as authentic. A gray mark means that the fixed number you added is used simultaneously by another device. And a gray question mark means that your account has not been verified.
You can configure your profile so that it recognizes keywords from the chats with your clients and will send automated messages. It can also be implemented when starting a conversation with a new customer. In this way, if the volume of users is high, you will not have to write the same welcome message every time it is necessary.
To achieve this you could also create a chatbot that gives automatic responses , and thus you can forget to answer all conversations one by one.
Organization and tagging of chats
You can group the chats with your customers in lists. That way you will have better control and organization of your messages . It is very useful to use this function to classify, for example, new customers from regular customers. Even if you work with shipments, you can classify your chats based on the status of the package.