How to set up two-step verification on PSN

Two-Step Verification is an important security feature that has become standard in most online accounts. You should always enable it when you get the chance, and if you’re a PlayStation user, Sony thankfully supports the feature for PlayStation accounts.

We’ll show you how to get started with 2-Step Verification on your PlayStation account right away.

How to enable two-step verification for PlayStation accounts

While you can add two-step verification to your PlayStation account on your PS4 or PS5, it’s easier to do so using a computer, which is the method we’ll cover here.

To set up 2-Step Verification on your PlayStation account, you must first log into your profile. Go to the PlayStation login page and log in with your credentials to log into your account.

Note that since Sony owns the PlayStation branding, you will see the Sony branding on some login pages instead of on PlayStation. It’s normal.

Once logged in, you will see the account management page. On the left side, select Security to open a new page. You may need to confirm the password again to proceed.

On the new page, you will see various options related to the security of your account. If you’d like to use text messages for two-step verification, make sure you’ve added a mobile number here, as it’s required for that form of verification.

The settings for this feature can be found in the heading occurs in two steps , as you would expect. Click Edit next to Status , then choose Enable to configure the feature. You can choose to receive a text message on your mobile number or generate a code via an authentication app.

Learn more: Advantages and disadvantages of different two-factor authentication methods

Depending on the method you choose, you will receive a code via text message or a key to enter in your authentication app . Once you’ve got an access code, you’ll need to enter it to confirm you’ve set everything up.

After completing the process, the Status field should show as Active . For more information, see the PlayStation 2-Step Verification page .

How Two-Step Verification Affects Your Account

Now that you’ve set up 2-Step Verification on your PlayStation account, your password alone isn’t enough to sign in. After entering the password while logging in on a new device or an unknown browser, the site will ask you for a code with an SMS on your phone. You must also enter this code to log in.

As you can imagine, this protects your account because even if your password is compromised, an attacker cannot enter your account unless they also have access to your phone.

Device backup codes and passwords

When using two-step verification for your PlayStation account, you need to be aware of two important points. Both are displayed on the same security settings page as above.

First, make sure you save a copy of the backup codes for your account. These allow you to log in even if you lose access to your phone number and therefore cannot get your code in two steps. You need to print these codes in a safe place or save them in a password manager.

Secondly, two-step verification is not properly supported for legacy devices such as PS3, PS Vita and PlayStation TV. If you still use these devices, you will need to generate a special device password to log in.

To do this, click the Device Configuration Password field on the Security page . On this page, select Generate New Password and the site will provide you with a random password to use when logging in. Enter it in place of your account password when you log in on your PS3 or other previous device.

For best results, check all the boxes that allow you to stay logged in, so you don’t have to repeat this process every time. This password will continue to work unless you revoke it on this page.

Two factors that protect your PlayStation account

Now you know how to activate 2-Step Verification and add more security to your PlayStation account. We advise everyone to do this to protect themselves.

Note that if you want to change the method from texts to an authenticator app or vice versa, you will need to disable the feature, then enable it again and choose the new method.


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