Do you often receive calls on your TIM line (formerly Telecom Italia ) and would you like to know the calling number even before answering? Do you need to view the complete list of calls received at home or in an office but have not been able to understand how to obtain TIM telephone records? If the answer to at least one of these questions is yes, don’t worry: you’ve come to the right place at the right time!
With today’s guide, in fact, I will explain how to see Telecom incoming calls, providing you with all the solutions at your disposal. First of all, you will find the detailed procedure for activating Chi è di TIM, a subscription service that allows you to view the number of whoever is calling on the display of your phone. Subsequently, it will be my task to explain to you in what circumstances it is possible to request telephone records from TIM, in order to view the complete list of all the calls received.
How do you say? Is that exactly what you wanted to know? So let’s not waste any more precious time and get to the heart of this tutorial. Find all the information you need right below. Happy reading and good luck for everything!
- How to see Telecom incoming calls with Chi è di TIM
- How to see Telecom incoming calls with telephone records
How to see Telecom incoming calls with Chi è di TIM
Chi è di TIM is a service that allows you to see incoming Telecom calls and, in particular, to view the calling number on your telephone display before answering. The service in question is only available on a fixed network, has a cost of 4 euros / month and, in case of second thoughts, it can be deactivated at any time.
If you think this is a valid solution to find out who is calling you without necessarily answering, pick up your phone, dial 187 and start the call. After listening to the welcome message, carefully follow the instructions given in the voice guide and press the suggested key combination to speak to a TIM operator in the sales department.
At the time of writing this guide, you must press key 1 twice in a row: the first to access the section relating to commercial advice, the second to obtain more information on your offer and, finally, to wait for a response from an employee TIM to request activation of the Chi è di TIM service. In any case, the combination may change and therefore I advise you to carefully follow the instructions of the guide entry.
If you prefer to activate the service in question in person, first connect to the official TIM website and, after allowing the browser to locate it (or having entered your address in the appropriate field), locate the TIM store most suited to you. close. At this point, with an identity document and tax code , go in person to the shop in question and request the activation of Chi è di TIM from a sales employee.
Once the activation procedure has been completed, by telephone via 187 or in person in a TIM store, you will be able to view the number of all calls from fixed or mobile networks from any operator on the display of your telephone, as long as the number caller is not confidential or technically unavailable.
For the detailed procedure to activate the service in question and get more information on its operation, I leave you to my guide on how to activate Chi è di TIM .
How to see Telecom incoming calls with telephone records
If you are wondering if it is possible to obtain telephone records to check incoming calls, you should know that TIM can provide access to this data exclusively in relation to particular evidential needs in the criminal context.
In this case, the applicant or his legal representative must submit to TIM the necessary documentation certifying the proven need to access the telephone records of incoming traffic of the last 24 months and demonstrating that failure to access would cause an effective and concrete prejudice to the carrying out defensive investigations, as indicated by the privacy guarantor .
As regards, however, the telephone records relating to outgoing calls, they can be requested at any time by the holder of the TIM line. At the time of writing this guide, however, it is no longer possible to view the data in question by accessing the MyTIM area.
To request and obtain the telephone records, connected to the Consumption Documentation page of the TIM official website and, in the Paper report request section , click on the item Request form for communications made , to download the form (in PDF format ) necessary to request the relative documentation to calls made from your fixed TIM number. By downloading, on the other hand, the Traffic Documentation Request form , you can request the telephone records relating to your TIM mobile line.
After filling out the form in question with all your personal data, having specified the type of traffic you wish to consult ( outgoing telephone with the last digits obscured , outgoing telephone in clear and telematic ) and having indicated how to send the printouts by telephone (by email or ordinary mail ), send the signed document together with a copy of your identity document by fax to the number 800.000.187 or to Telecom Italia SpA – Post office box 111, 00054 Fiumicino (Rome) .