Learn the effective and comfortable way to return a product on Amazon , this company is known for being the most responsible when it comes to purchasing products. Amazon is recognized worldwide for being the best company to shop online.
Amazon cares about effectively serving each of its customers and their needs. So if you have received your order in poor condition or have been sent the wrong product, here we show you how to make the return effectively. Remember that when buying in the USA and receiving the products to your country , you risk many things.
Step by step to return a product on Amazon
First, you should know that the estimated time to return a product on Amazon is 30 days that begin to count from the moment you receive the product. If this time has passed it is no longer possible to make a return. It is one of the basic things to know when it is time to create an Amazon account to sell or buy.
Now, the first thing you should do is access the official Amazon page https://www.amazon.com/ and then access your account. When you log in, go to the option ” My purchases ” that you find in the Amazon menu. There you will be able to see each of the purchases you have made chronologically.
Locate the product you want to return and select it, on the right side of the product see the options you have and click on “Return or replace products”. Once this is done, Amazon will send you to a new window. Be vigilant and it is always better to buy from Amazon safely to avoid any kind of inconvenience.
In this new window you will find the product you have selected along with its description and to one side a drop-down menu that says “Why do you want to return the product” , you must click on it and a list will open with different reasons why you want to return a product on Amazon.
Select the option that best suits your reasons for returning this product and then write a comment in the box that will appear below, this is optional. Once this is done, click on the yellow button on the right side of the screen where it says “Continue”. A new menu will open with options where you can choose how you want the problem to be solved.
Choose the way you want the return
If the product was sold directly by Amazon, you can request a refund of your money to your credit card. In case the product has been sold by an external seller, you have to choose the option “Send return request”.
Once you click on continue, choose the way you want the return, you can choose to take it to a place to be collected and exchanged or to go directly to your home to look for it. The second option will depend on where you live. Next, click on “Confirm return” when you have already chosen how to deliver the product. And voila, your return is approved and you just have to wait for the product to be changed.
It’s time to access the Amazon returns center
Finally, when you have done the process of returning a product to Amazon, you will receive a file with the labels that you need to print, cut and paste on the package you are going to return. You need to place one of the labels on the inside of the package. The other should be glued to the outer side of the package. Now it is only necessary that you go to the established office to leave the package.
It is important to note that only in the case that the item has not been sold by Amazon, the return process can be more complex and stressful. Because this will then depend solely on the seller.
That is why before buying a product from an Amazon seller it is necessary that you know very well the reputation it has. Make sure to read the comments in the article and assess whether he is really a responsible person. In this way, you can avoid possible upsets if the purchased product is not the one you really want.