Even if we search on different websites to buy clothes online , the reality is that many users prefer to go in person to their favorite physical stores. And one of the most popular stores is undoubtedly Zara . But what many do not know is that they can find a hybrid between buying online and buying in the store from the applications of the well-known chain.
The Zara app allows us to reserve the items we want directly from our mobile phone, and have our order ready for us to pick up in store in just 30 minutes . A different way of shopping that can be very convenient for some.
- Download the app and open the Store Mode
- Reserve your clothes
- Pick up your order
Download the app and open the Store Mode
The first thing you need to do to reserve a piece of clothing at the well-known store is to download the app . It’s completely free, and is available for both Android and iPhone users.
The links to download the Zara app depending on your operating system are the following:
Once you have the app installed on your smartphone, you will need to log in with your email and password if you already have an account on the store’s website. If it is the first time you are going to use it, you will have to click on the button in the application where it is recommended that you register . In principle, you will only be asked to include an email and a password, and some basic personal information. And although you are not asked at first, before reserving an item for the first time in the application you will have to enter a payment method .
Once you are registered and logged in, you can start browsing the different categories of the online store . But in principle, what you will see will be designed for online shopping. If you want to reserve an item of clothing to later go in person to pick it up, you will have to access the section called Store Mode . In it, we can access all the functions available to make shopping in store easier. And when we enter this mode, we will have to select the store where we are going to make our purchases, to show which establishment we will go to pick up the order when we have done so.
Reserve your clothes
Now that you have the app open in Store Mode, it’s time to search for the item you want to reserve. To do this, you can browse through the different categories or use the search engine . It’s even possible that by using an app to search for clothes by photos, you can find the product you want in the Zara app if it’s available in this store.
When you find the item you want to reserve, all you have to do is add it to the shopping cart as if you were making an online purchase. But it is important to make sure that we have Store Mode activated , since this way it will only allow us to add to our cart the items that are currently available in the store we are going to visit . Otherwise, we could make the purchase online, but it would not be possible to pick up our order in half an hour, which is what we are trying to do on this occasion.
Next, we will have to pay for the order we have made, since it is not possible to reserve a product and then pay for it in cash in the store. The purchasing process should be similar to if we were to buy online. But when we are closing our purchase we will have to select the Click and Go option , which is the one that allows us to pick up the order later in our store, instead of waiting for it to arrive at our home after a few days.
Once we have made sure that everything is correct, we will only have to confirm the order . A message will appear in the application itself indicating that the purchase has been made correctly, although we will also receive a confirmation by email. At that time, our order will begin to be prepared for us to pick it up.
Pick up your order
Once you have confirmed your order, all you have to do is go to the store where you ordered it. Although the Click and Go service was initially advertised as having your order ready in 30 minutes , the reality is that on the Zara website it now speaks of a maximum of 120 minutes , so if you go in less than two hours you may have to wait a little while.
When you arrive at the store, all you have to do is show your order confirmation that appears on the mobile app. Since you have already paid for your purchase in advance, you will not need to make any additional payments.
Your order should already be prepared, so you will most likely not have to wait to be able to enjoy your purchase directly.
The great advantage of using this system is that you won’t have to go searching around the store for the clothes you like, nor will you have to risk the product you want running out by the time it takes you to get from your home to the store .
Plus, since you’ve gone to the store to get it, you’ll be able to try it on right away, and if you need to make any changes, you can do so right there. When we’re not sure if a garment will fit us, waiting for an online order to arrive and then making an exchange or return is usually a bit of a longer process.
Therefore, Zara’s Click and Go service has both the advantages of buying online and those of buying in-store . In this way, it becomes one of the most practical functions that we can find in the Inditex store app