With this guide you will learn how to request a refund or return when buying Minecraft – Support Mail , a way to get your money back in the event that you have made the purchase by mistake.
How to Request a Refund or Return When Buying Minecraft – Support Mail
How to request a refund or return when purchasing Minecraft – Support Mail
As with returning or refunding skins in Fortine In Minecraft, it is also possible that you have made a purchase that you regret and, in this sense, requesting a refund can become a relatively complex process.
In addition, there are many aspects to consider, such as the refund policies of companies . Next, we will teach you how to request a refund for Minecraft from Android and from Microsoft.
Request a refund for Minecraft from Android
In the case of requesting a refund on the Android platform, it will be necessary to go to the website play.google.com , this must be done directly from the browser. Log in to your account , that is, to the account from which the Minecraft purchase was made.
Press at the top left of your screen, where the three horizontal configuration lines are located. Once there, click on your username, and slide the screen to the right. When performing the previous actions, the order history will be displayed on the screen , you must click on this option.
All the purchases you have made within the Android platform will be displayed. If you are a father or mother, this step will be essential to know if your child has spent money on video games such as Fortnite or Minecraft without your authorization. All you have to do is click on the three vertical points located to the right of Minecraft, here click on the option “Report a problem”.
In the previous option, you must select the reason why you want to cancel your purchase. Swipe to the bottom and write the reason or description of the problem , after this click on the send option. After the above, Google will send you an email in the next 48 hours, in which you will be told if it is possible to refund your purchase.
Request a refund for Minecraft for Windows 10 and Xbox
For Windows 10 and Xbox it will be necessary to go to the following website to request a refund support.xbox.com . Once there, log in with your account information.
The “Refund” option will be displayed at the bottom of the screen , you can easily recognize it by being represented by a green button. After the above, it will be necessary for you to go to the purchase history of your orders, for this access the following website .
Select the purchase, which in this case is Minecraft and choose the option to request a refund. After this you must provide the reason why you are requesting the refund, for this Microsoft shows various options among which you must choose the most appropriate. You may need to click on “Refund” again, just click on that option.
Fill in the small form that appears
- In most circumstances this form contemplates filling in the name of the application, that is “Minecraft”.
- Then it will be necessary to provide your full name, it would be best to put it as it appears in your Microsoft account.
- Then you must indicate the email associated with your Microsoft / Xbox subaccount .
- In the next line you must select the reason why you are canceling or requesting a refund of the application.
- It is very possible that the order number is required , this can be verified in the purchase history. In this way, Microsoft will accurately verify the product for which you want to refund.
- The last option is a short description of the reason why you want to make a Minecraft refund, then provide the information closest to your reality.
- After completing the previous steps, just click on the option “ Send / Submit ”.
Things to consider when requesting a refund or return when purchasing Minecraft – Support Mail
Each shopping platform has its own systems and policies, at least in the case of Android and Microsoft , it is necessary to request a refund within 14 days of the purchase. In any case, for other platforms such as PlayStation or Nintendo, the procedure differs, but it should be something similar to that expressed above.
Given this, we recommend that you properly evaluate each of the purchases you make on the Internet, in this way you will avoid the inconvenience that refunds often include.