How to recover my suspended Free Fire account?

Garena Free Fire is one of the Battle Royal- type games with the most subscribers worldwide, if you’ve been banned by mistake or your fault, you need to know what to do with your Free Fire account suspended.

Most of the account suspensions that Free Fire does are based on cheating or code changes that a player may make, but this can happen by accident.

If your account is not suspended but you have problems when playing, for example an unexpected closure of the application in the middle of the game, it may be because your mobile device has problems running the application.

How to Recover my Suspended Free Fire Account – Step by Step Guide

What options are there to recover your suspended Free Fire account?

In its latest statements regarding account suspension, Garena Free Fire has notified that the suspensions will be total , that is, the account and the device.

But they have also given options for those users who have been banned by accident. This can happen because someone reports you or a hacker has decided to steal your account .

Banned for Hacks

If in your case your account and your device have been banned , it is quite certain that you have used a hack, an app or a code that has modified Free Fire.

This offense will be taken as the use of cheats that threaten the correct development of the game, so your device and your account will be suspended.

The only solution you will have is to change your phone. This is because Free Fire takes the IMEI of your device and stores it as a means of banning.

Once the app is installed on a new device, you will have the possibility to access your account again, if not, you must follow the steps of a suspended Free Fire account unlock.


Banned by mistake

It is important that you know that most of the Free Fire bans are irreversible , unless they are a mistake.

To request that your suspension be removed, you must contact the Garena Free Fire team directly. For this, you must go to their Facebook page.

You must send a message with the justification of why it was an error that they banned your account. You will have to be as explicit as possible , be courteous and write with a good attitude.

Once the message has been sent you will have to wait for a response from the Free Fire team , if they approve your request, you will have managed to recover your account. Otherwise, you must accept that your account will have been blocked forever.

Free Fire account suspension policy

If you find yourself in the need to create a new account, it will be better that you handle the policies of Free Fire and thus avoid being left with a suspended Free Fire account again.

To cheat

Garena has established a list of flaws that can lead to the total ban of an account or device. This list is topped by third-party software .

Hacks, scripts or external codes, these modifications that are made external to Free Fire’s own code and that give the player certain advantages, are demonized by Garena.

These can lead to the banning of the account and the device where the game is played, the IMEI will remain forever in Garena’s systems; thus prohibiting the game from being run on this device.


Player reports

In Free Fire there is the possibility of being banned by complaints from other players. E n this case, the serious offense by the user name used or behavior adopted during the game.

You should know that any player can report you, so you must be respectful and play honestly. G arena will analyze the number of reports and the veracity of these.


It is important to inform that this is the only type of ban that can be immediately reversed. This is because the user will be able to cancel the debt and continue the game normally.

If you have already solved your problem, have fun trying to play Free Fire from your Smart TV using your mobile device and to have even more fun, look for and know the best tricks and secrets of the game  or the special codes to make yourself the best player

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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