This is a question that is very frequent since when logging in there are some problems that make entering our Outlook mail longer than expected, that is why you will find solutions here. Let us begin.
- What sites can you log in to?
- Frequent problems when logging in
- Forgot password and / or email
- Blocked account
- Two-step verification
- You can’t verify your identity
- How to view emails in Outlook account?
- What can I do if an email does not appear in the inbox?
- Check spam
- Check the other tab
- Check deleted emails
What sites can you log in to?
You can do it from the browser, the web platform is the most used to open any mail, you can enter by this means either using a computer or your phone, so locate the platform you prefer for example: https://www.google .com /, this would be the first step.
Now write the following Outlook.com address already in the outlook page at the top you tap to log in and from then on you put the email, click on the next option and write your password or phone number, ready you have successfully logged in.
Another option to access is from the login page you can get it at login.live.com or by its old name hotmail.com, with these sites you can see your inbox.
Frequent problems when logging in
As we mentioned at the beginning, there may be a problem but everything has a solution. Let’s take a look at some common problems and what you can do if they arise.
Forgot password and / or email
Many times our memory has failed us and we may not have saved the password or email elsewhere , and this is a problem that will not allow us to access the account, what you must do is create another password , in the following link account .live.com and follow the prompts they will give you.
If what happens is that you are sure that you are entering all the data correctly, you have made sure that the email is well written without capital letters in case you do not have, that means a blocked account , let’s see what to do in this case.
If microsoft notices that you have violated any rule or it is a system error, it may also have noticed that the account was in danger, it is sure that it will ask you to change the security and recovery data. After this you must wait a period of 30 days of security. This happens in extreme cases but it is not bad to be vigilant.
This option makes it more difficult for outsiders who want to enter our account, if you have it active every time you log in with another device that is not trusted, it will send you a security code to the email, phone or authentication application, that is the password you will have to use.
You can’t verify your identity
For identity verification, it will be sent to the phone number that is registered or to the email. It is the same email where the password recovery code will be received.
How to view emails in Outlook account?
For this you must configure the display of the mail , there you can change the way you see the messages , the reading panel and how the list will appear. After logging into your Outlook account, to configure the display, go to the top of the navigation bar, choose email, then display settings and there choose the way you like the most and accept to save the changes.
What can I do if an email does not appear in the inbox?
This can happen frequently but do not be scared you will be able to find that message. There are several options to solve this problem, let’s analyze some:
Look for the junk mail folder , you will see this folder in the Outlook folders list and then look for the mail that you have not seen.
Check the other tab
If you have enabled the priority Inbox option, most likely there are messages that are saved in the other tab , you will see this tab in the inbox, if you find it in others you should only move it to priority.
Check deleted emails
In the left menu select the folder of the deleted emails , to see the content remember to expand the folder, once there select the message you want to recover , if it is in this folder.