Simple rules, tricks, actions and useful tips to improve your personal quality and increase your performance.
Description and comparison of the attitudes of winners and losers.
Using your subconscious to generate ideas and innovation.
People have different quality standards and these affect both the person’s life and the efficiency of the organization in which the person is inserted and of which he is a part.
Improving the performance of the individual necessarily involves raising the quality of the organization to which the person belongs, therefore it is clear that the starting point for activating organizational improvement processes is represented by the improvement of personal quality .
Every organization improvement program must include improvement in the following 5 areas :
quality Quality of department or area
quality Quality of service
Quality of the organization.
Personal quality can be easily improved by following the following tips and applying the methods described:
- The 12 golden rules 12 simple rules to follow to develop and improve your performance:
- Set goalsfor personal quality
- Prepare the personal quality report
- Check others’ satisfaction withyour efforts
- Consider whoever receives our work or service as a valuable customer
- Avoid mistakes
- Work better
- Make better use of resources
- Constant commitment
- Learn to finish what you start and strengthen self-esteem
- Control your stress
- Be ethical and preserve integrity
- Request Quality
- Actions for improvement The actions to be implemented to pursue the improvement of one’s personal quality can be summarized and schematized as follows:
- Define the objectives well, only in this way an area works optimally.
- Being constantly informedabout the results of the projects in which you participate, this maintains a high performance.
- Always checkyour work before making it public. Be a person who does and checks that it has been done right, after finishing a task.
- Always find the cause ofthe error , not the symptom or effect.
- Pursuing simplicity, that is, seeking simple solutions.
- Consider mistakes as a challenge to improve, as mistakes are part of development.
- Keep in mind that many errors have the same causeor origin.
- Remember that 20% of actions cause 80% of errors.
- Work a little on long-term projectsevery day and save time for development projects, thus you grow and improve.
- Reduce control over others as it increases costs and no one likes to be controlled.
- Be sure to turn in a finished work, then sign it.
- Give up work that doesn’t create value.
- Transforming intentions into actions.
- Substitute FACTSfor feelings and complaints .
- Remember that acquiring a new customer costs 5 times morethan keeping an already acquired one.
- When thinking about the quality of a product or service, keep in mind that:
- for the supplier it is the degree to which it meets the requirementsdescribed in the specifications
- for the client it is the degree to which it satisfies the requestsand the client may not share the experts’ point of view.
- Use the philosophy of the Japanese in the work:
- the logic of the supplier – customer
- fighting defects all year round, by everyone
- begin work on solving the problem only after the problem has been identified and clearly described .
- The negative and positive attitudes People can be classified into losers and winners, based on their attitude in dealing with the work and life. Using the attitude of the winner improves personal quality.
|A loser tends to say:||A winner tends to say:|
|– This can’t be done||– Let’s see what we can do|
|– You can’t do better than that||– It’s an opportunity to improve|
|– There’s no time for that||– I’ll find the time to do it|
|– You did not understand me||– I’ll try to express myself better|
|– I’m not changing my mind||– We seem to have different opinions|
- The use of one’s subconscious
|THE CONSCIOUS||THE PRE-CONSCIOUS||THE SUBCONSCIOUS|
|· Concentration||· Routine||· Ideas|
|· New acquaintances||Habits||Dreams|
- The conscious brain
- Each person activates the conscious brainwhen they focus on just one thing or when they face something new.
- Many ideas are registered in the conscious when we are totally relaxedor conversely when we are under the pressure of
- This is why many inventions were born in a relaxed atmosphere or during a war.
- Our conscious can become overloaded if we are interrupted while facing new things or a problem that requires concentration.
- The preconscious
- A person’s preconscious can simultaneouslycontrol up to 10 thoughts or elements that are well assimilated, familiar, or routine.
- It is possible to improve the level of your performance considerably by ordering, arranging and organizing the activities and the environment into logical groups, each of which contains at most 10 elements . But you only need to have one thing in front of us on your desk at a time: the one you are working on.
- The preconscious can also become overloaded if we are dealing with more than 10 elements at the same time.
- The subconscious
- Our subconsciousis always active , even when we sleep. It produces ideas, dreams, innovation .
- It can do things without us knowing, like locking a door, turning on the lights, writing without looking at the keyboard.
- We have learned to do these things and we master them.
- The subconscious never gets overloadedbut can process an infinite number of thoughts at the same time .
- To use our subconsciousin a profitable and effective way we can follow these 4 guidelines :
- Clearly define problems and goals The more clearly we perceive a problem, the greater the chance that our subconscious will solve it. Whenever we remember the problem, our subconscious will use its energy to solve it. A little trickto remembering a problem is to write the problem down on a piece of paper and place the paper prominently on your work desk, dining table or nightstand. In this way, a quick glance is enough to remind us, thus activating our subconscious that will work for us without us noticing it .
- Write or record ideas as soon as they arise The only way not to forget ideas is to write them, so this simple advice is useful: always keep a notepad and pencil at hand, in the bathroom while you shower or cut yourself beard, bedside table, etc. Each time we go to re-read our ideas we reinvigorate the process already underway and we stimulate our subconscious again.
- Daydreaming and Fantasizing Fantasizing stimulates the process of forming ideas from our subconscious that will work for us while we are doing other things.
- Keeping the workplace tidy Many people’s workplace and drawers are messy. They are full of slips of paper, piles of documents, statistics, periodicals, reports, meeting minutes, messy notes, half-used notepads, post it notes and many other things. As a result, these people’s minds are constantly busy with a myriad of small,disconnected details . Very often things are done in an uncoordinated way and governed only by external stimuli that continually bombard the conscious.