How to fix Windows 10 won’t shut down

  • If Windows 10 isn’t shutting down completely, the problem could be your drivers. To update your drivers, visit the manufacturer’s website for the device you want to update and download the latest drivers for your version of Windows.
  • Windows 10 shutdown issue may be due to Intel (R) Management Engine Interface driver. To solve this problem, it is recommended to update the drivers for this device to the latest version. Also, you may want to try using the older drivers if the newer ones don’t work properly.
  • If you have other issues with the shutdown process, take a look at our shutdown section where you can find all of our articles on this topic.
  • For a more comprehensive approach, go to our complete Windows 10 hub troubleshooting guides. As it says on the label, you will find all of our solutions for Windows 10 problems.

Many Microsoft Windows users have reported problems trying to shut down their laptops. These problems have appeared after upgrading to Windows 10 and even after doing a fresh, clean installation of the same operating system.

Contents index

  • How to fix Windows 10 won’t shut down or restart instead?
    • Solution 1 – Update the drivers
    • Solution 2: disable the Intel Management Engine interface
    • Solution 3 – Run the chkdsk command
    • Solution 4 – Run the Windows Update troubleshooter

How to fix Windows 10 won’t shut down or restart instead?

Sometimes Windows 10 doesn’t shut down properly, and that can be a big problem, however you can fix that problem by doing the following:

  • Windows 10 Won’t Shut Down After Update – This issue can occur if you have issues with your drivers. To fix it, just update the drivers to the latest version and check if that helps.
  • Computer Won’t Shut Down Windows 10 – Many users reported that their PC won’t shut down at all. This can occur due to the Intel (R) Management Engine Interface device, so be sure to disable it and check if that helps.
  • Windows 10 Shutdown Stuck – Sometimes the shutdown process can get stuck. This can happen if you have problems with Windows Update. To fix the problem, run the Windows Update troubleshooter and check if that helps.
  • Windows 10 does not shut down completely, black screen – In some cases, this problem can occur due to the quick start function. To fix it, just disable this feature and check if that solves your problem.
  • Windows 10 restarts instead of shutting down – The cause of this problem is the fast startup feature that Microsoft has introduced with Windows 10.
  • Computer won’t shut down Windows 10 – This issue can also be caused by the fast startup feature that allows Windows 10 to boot up faster.
  • Windows 10 takes forever to shut down : if your computer takes a long time to close the programs or go beyond that, then you have a problem with software that does not work properly.
  • Windows 10 computer turns on after shutdown – A common cause of this problem is a system crash. Windows is configured to automatically restart when the system crashes.
  • Windows 10 Won’t Shut Down Completely – There is a slight chance that this issue could also be caused by the fast startup feature in Windows 10.

These problems are usually related to the power management settings used or caused by the use of incorrect or outdated drivers. In this article, we will list some of the methods that have fixed this problem for most Windows 10 users.

Solution 1 – Update the drivers

If Windows 10 isn’t shutting down completely, the problem could be your drivers. Having the latest drivers is important, especially if you want to make sure there are no conflicts between your operating system and your hardware.

Therefore, it is quite important to keep all your drivers up to date. To do this, you simply have to visit the website of the manufacturer of the device you want to update and download the latest drivers for your version of Windows.

To do that, you must first know the model of your device and then download the appropriate driver for it. Note that you must do this for all devices that you want to update.

This can be quite tedious, which is why many users are leaning towards using third-party solutions like TweakBit Driver Updater to update their drivers. By using this tool, it will automatically update all your drivers in a matter of minutes, so you may want to give them a try.

It will also keep you safe from downloading and installing the wrong driver versions, thus damaging your system and its functionalities.

  • Get Tweakbit Driver Updater now

After updating your drivers, check if the problem is still there.

Solution 2: disable the Intel Management Engine interface

Many users reported that Windows 10 takes forever to shut down due to the Intel (R) Management Engine Interface driver . To solve this problem, it is recommended to update the drivers for this device to the latest version.

Also, you may want to try using the older drivers if the newer ones don’t work properly. In the worst case, you might even have to disable this device entirely. To do that, just follow these steps:

  1. Open the Win + X menu by pressing Windows key + X and choose Device Manager .
  2. Look for the Intel (R) Management Engine Interface right click and choose Disable dev i ce on the menu.
  3. When the confirmation dialog appears, click Yes .

After disabling this device, check if the problem with shutdown is still there.

Solution 3 – Run the chkdsk command

In some cases, there may be a bad sector on your hard drive that is causing problems with shutting down Windows. If Windows 10 doesn’t shut down properly, you may be able to fix the problem simply by running the chkdsk scan. To do that, follow these steps:

  1. Open command prompt as administrator. To do this, press Windows Key + X and select Command Prompt (Administrator) or PowerShell (Administrator) from the menu.
  2. When the command prompt opens , enter chkdsk / f: X and press Enter . Replace: X with your system drive letter. In most cases, that would be C.
  3. You will be asked to schedule a scan. Press Y to confirm.

Once you restart your PC, the system drive will be scanned automatically and the bad sectors will be fixed automatically. After the scanning process is finished, check if the problem is still there.

 

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