How to fix PS4 to PC remote play app problem?

The PlayStation 4 game console brought with it a very useful function to be able to use it remotely through an internet connection. This, although highly valued by the users of this console, presents a series of drawbacks when using it. Given this, discover how to solve the problem of the remote use application PS4 to PC.

Many users report that the experience when playing through this function did not bring any inconvenience and they were even able to play without delay using 4G technology mobile connections . However, they are not the majority. Large number of users if they have different problems which has generated a bad experience when playing using this function.

Steps to fix PS4 remote play app to PC problem.To fix issues with the PS4 Remote Play app on PC, you can try the following steps:

1. Update Software: Ensure that your PS4 system software and the Remote Play app on your PC are up to date.
2. Check Network Connection: Both your PC and PS4 should be connected to the same high-speed internet network. Wired connections are preferable for stability.
3. Restart Devices: Restart both your PS4 and your PC. Sometimes, a simple reboot can resolve connectivity issues.
4. Check PS4 Settings: Make sure that Remote Play is enabled on your PS4. Go to Settings > Remote Play Connection Settings, and ensure the ‘Enable Remote Play’ checkbox is ticked.
5. Adjust Power Save Settings: On your PS4, set the power save settings to stay connected to the network while in rest mode. This is found under Settings > Power Save Settings > Set Features Available in Rest Mode.
6. Check Firewall and Antivirus: Sometimes, firewalls or antivirus programs on your PC can block the connection. Check your firewall settings and antivirus program to ensure they aren’t blocking the Remote Play app.
7. Change Resolution and Frame Rate: If the connection is established but the performance is poor, try lowering the video quality in the Remote Play app settings. Lower resolution or frame rate can improve stability.
8. Update Graphics Drivers: Make sure your PC’s graphics drivers are up to date, as outdated drivers can cause compatibility issues.
9. Reinstall Remote Play App: If none of the above steps work, try uninstalling and then reinstalling the Remote Play app on your PC.
10. Contact Support: If the problem persists, contact PlayStation support for further assistance.

Remember, a strong and stable network connection is crucial for Remote Play to function smoothly. If your network is slow or unstable, it may affect the performance of Remote Play.

Using this function it is possible that different types of problems are generated. For this reason there are different solutions according to each situation.

Performance Issues

In the case of experiencing slowness, lag or lag problems in the game, it is best to solve problems with the internet connection of both the console and the computer. If a problem of this type continues to appear, proceed to reduce the quality of the video, configuring the resolution and the frame rate.

For this, you must open the PS4 remote play application after activating the PS4 quick menu on the computer and select ” Settings ” then you must click on “Video quality for remote use.” It should be noted that this option is found on the main page of this application.

Once there, you should search for ” Resolution ” and select a lower one than the one you have, it is convenient to try first with ” Standard ” and then with ” Low “. This is to see if you gradually improve the quality without using the lowest quality.

Then you should proceed to lower the frame rate. This option is found in the same configuration section and ” Standard ” must be selected . With this configuration it should be possible to solve the problem of the remote use application PS4 to PC and have a better performance.

Connection issues

If you get the error that the console does not connect or is not available, it is most likely a connection problem.

It is your decision to want to measure the internet connection speed to verify how the network is behaving at that moment.

But, to solve the problem of the remote use application PS4 to PC when it is the connection, you must first go to the computer and check if the antivirus you have is not blocking the connection and transfer of data with the PS4. Once this has been reviewed, if it has not been solved, you should go to the console.

If the PS4 is connected via cable, it is most likely a problem with the internet connection and not the router. When it is via Wi-Fi connection then the console should be placed closer to the router and that no object or obstacle comes between the two devices.

In some cases, the opening of the specific ports of the router must be configured so that it allows the connection through it. This problem can also occur when the console is connected through a network extender or two routers.

Common mistakes

Keep track of Microsoft’s Windows operating system versions to see if you need to discuss upgrading Windows 10 without enough hard drive space , a likely cause of common errors.

Another common failure is that through this function the audio is not heard or the microphone works when it is connected to the control input. To solve the problem of the remote use application PS4 to PC regarding the audio, it must be connected directly to the computer.

However, only the functions to listen to the game and group chat audio will be activated, the microphone will not work under this method.

Fixing issues with PS4 Remote Play on a PC can be approached systematically. Below is a step-by-step guide in a tabular format:

This guide provides a comprehensive approach to troubleshooting common issues with PS4 Remote Play on a PC.