In the time that has passed since the launch of the PlayStation 5 , various errors have not stopped appearing that interrupt and ruin the gaming experience.
One of the best known is CE-112839-4 . There is a lot of confusion among users about this, so today we will explain in detail what it really is and how you can solve it yourself.
Index( )
- What happens on the PS5 console when error CE-112839-4 occurs?
- What is the most effective way to remove error CE-112839-4 from PS5?
- Check if you can log in
- Restart the console
- Approach the router
- Restart your modem
- How can you access PlayStation support and maintenance to fix the error?
What happens on the PS5 console when error CE-112839-4 occurs?
Basically, the CE-112839-4 error is a sign that your PlayStation 5 is having trouble connecting to the PlayStation Network . That is, you cannot access the data on the platform.
Now, the problem with the connection could be due to many, many different factors for each user. However, there are two more common causes :
- Problems with the internet: this is, as we can suppose, the most frequent cause of all. Sometimes the cable or the wifi itself can fail, and it is difficult to notice.
- Game server error: This problem has more to do with the video game than with your teams. Sometimes the servers where it is hosted suffer some communication error with the PlayStation network, and that prevents you from accessing your account.
In short, this error occurs only in terms of connectivity. It does not mean that there is any damaged part or component inside the equipment .
What is the most effective way to remove error CE-112839-4 from PS5?
While error CE-112839-4 is very annoying, it is not a difficult thing to fix. For that reason here we offer you four different options . Go trying them all until one works for you.
Check if you can log in
The first thing you have to try is to check if you can log into your PlayStation Network account . This is done automatically when you turn on the console. In case you do not succeed, it is necessary that you proceed in this way:
- Go to the home screen.
- Choose the option ” Users and accounts“.
- Now click on “Accounts” and then on “Login”.
That should be enough. If you see that it works, it means that the original problem was simply a platform connection error .
Restart the console
Another solution you can try is to restart your PlayStation 5. Believe it or not, this method has worked for most users .
Perhaps the reason for the success is that PlayStation network problems rarely last long. They usually fix themselves in a matter of minutes. For this reason, when you shut down or restart the computer, the error disappears.
What you should keep in mind is that if you choose to turn off the PS5, it is convenient that you do not turn it on instantly. Leave it like this for about 6 minutes . Later you can turn it on and see if the error has been fixed.
Approach the router
You can also try to bring the modem or router to your PlayStation 5, in the event that you do not have it connected by means of a cable, but by Wi-Fi.
What happens is that the connection gets worse the further the console is from the router . In this case, perhaps the distance between the two is the cause of this annoying error.
Restart your modem
In case the above methods fail, there is still the option to restart the modem. It is not the most used option, but it can definitely give you good results.
It is important that after the restart you wait 10-15 seconds before trying to connect to the PlayStation Network again . Once that time has elapsed, you can try without any problem. Hopefully, the CE-112839-4 bug will be gone by now.
How can you access PlayStation support and maintenance to fix the error?
Assuming that nothing of what we have seen in the previous section works, there is no choice but to contact the PlayStation customer service directly . To do this, follow these steps:
- Go to the official website of the brand .
- In the horizontal menu locate “Assistance” and click on it.
- Choose ” Assistance” between the two options that appear , and you will be able to find the contact information.