How to Fix “Not Supported on Your Device” Error on Google Play

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When installing applications from Google Play, you may encounter the error “Not supported on your device.” Why does it occur and how to fix it? Let’s figure it out in this article.

Content
  1. 1.Reasons for the error
  2. 2.Restart your phone
  3. 3.Changing the initial data about the smartphone
    1. 3.1Via Market Helper
    2. 3.2Manual data change
  4. 4.Reset Google Play settings
  5. 5.Alternative ways to install applications

Reasons for the error

The message “Not supported on your device” may pop up in several cases:

  • Google Play could not determine your device model;
  • The software is not compatible with this gadget;
  • The program is not available in your region;
  • Device or Google Play failure.

Now let’s look at the main ways to solve problems.

Restart your phone

A failure in the Android or app store is usually fixed by rebooting the device. Before doing this, you should check if there are any new updates for the smartphone OS and Google services. If so, install all the updates and then carry out the procedure.

Changing the initial data about the smartphone

The essence of this solution is that the user actually “deceives” the app store. After all the manipulations, Google Play will think that it is working on a suitable smartphone model. This is done in two ways: through the Market Helper utility and manually.

Via Market Helper

  • Download and install the Market Helper program on your phone;
  • In the main menu of the application, specify the device that will read Google Play. Before entering data, make sure that the selected model is compatible with the applications you need;
  • Tap the “Activate” button and agree to the request to change your data.

All that remains is to log into your Google account again, launch Google Play and enjoy the downloaded software.

Manual data change

If you want to change the data on your smartphone manually, install any file manager on your phone in advance.

  • Launch the file manager and in “Settings” open access to system folders;
  • Go to the System folder and open the build.prop file using any text editor. Before doing this, create an additional copy of it just in case;
  • Replace the lines ro.product.manufacturer and ro.product.model with the model of the corresponding device;
  • Restart your smartphone and try to install the application again.

Reset Google Play settings

Not the most effective solution, which should only be used if all of the above did not help. To do this, in “Settings”, open the “All applications” section, select Google Play and delete either the cache with temporary files or updates.

Alternative ways to install applications  

As a last resort, you can consider alternative ways to install software. For this, you can use other app stores – for example, RuStore. There are also various resources from which you can download apk files for self-installation.

In the latter case, you should remember two things. Firstly, you can run into viruses on such sites. Secondly, by installing hacked versions of paid games and applications, you violate copyright law.

The CQ editorial team does not support piracy, the information is provided for informational purposes only.

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