Discover how to fix your laptop when the charger is connected but not charging. Troubleshoot the issue step-by-step with easy-to-follow instructions.
One of the great advantages that laptops have is precisely having a battery, with it we can continue using the computer without having to be connected to the electronic current.
But what do we do when the battery doesn’t charge? We will see a little below how to solve this problem, although the reason (s) may be varied, we must first find it.
Laptop does not charge when connected to charger
As you can imagine, the reasons can be many. Therefore, the first thing we should do is simply try and have a lot of patience to find the source of the problem in this way. We are going to go point by point seeing which of all these reasons may be the cause of the problem.
Power connector
This is what usually happens, it is more normal than you imagine. The piece in question is welded to the plate so if you pull the cable too much you may at some point damage it and start having this kind of problem.
Luckily it is not something too expensive to fix, although it should be done by a person who is knowledgeable in the matter. We do not recommend trying to solder it if you are inexperienced because you may end up with a bigger problem.
The plate
In case it is the plate then the ideal is for a professional to take care of the matter. Obviously in case you do not know how to solve this problem it is essential that someone who has extensive knowledge on the subject does it.
How to fix my laptop when the charger is connected but not charging.
Resolving an issue where your laptop is connected to a charger but not charging can be approached systematically. Here’s a step-by-step guide in a tabular format to help you troubleshoot and potentially fix the problem:
| Step | Action | Details |
|---|---|---|
| 1 | Check the Power Source | Ensure the power outlet is functioning. Try a different outlet or check with another device. |
| 2 | Inspect the Charger | Look for any visible damage to the charger, such as frayed cables or bent plugs. |
| 3 | Confirm Connection | Make sure the charger is firmly connected to both the laptop and the power outlet. |
| 4 | Check Battery Health | Look for any warning signs of battery health issues. On many laptops, this can be done in the system BIOS or through a manufacturer-specific application. |
| 5 | Restart the Laptop | A simple reboot can sometimes resolve charging issues. |
| 6 | Update Battery Drivers | Go to Device Manager (Windows) or System Preferences (Mac), find battery drivers, and check for updates. |
| 7 | Perform a Hard Reset | Disconnect everything, including the battery if possible, hold down the power button for 15-30 seconds, reconnect, and try again. |
| 8 | Try a Different Charger (if available) | If another charger is available, use it to determine if the issue is with the charger or the laptop. |
| 9 | Check for Physical Damage | Inspect the charging port for any damage or debris. Clean gently if needed. |
| 10 | Consult Laptop’s User Manual | Refer to the troubleshooting section in the laptop’s user manual for model-specific advice. |
| 11 | Update BIOS/UEFI | Updating BIOS/UEFI can sometimes resolve hardware-related issues. Make sure to follow the manufacturer’s instructions carefully when doing this. |
| 12 | Contact Manufacturer or Professional Help | If none of the above steps work, it may be a deeper hardware issue. Contact the manufacturer’s support or seek professional technical assistance. |
Remember, if you’re not comfortable performing any of these steps, especially updating drivers or BIOS, it’s always safer to seek help from a professional.
Battery
Especially if your laptop already has several years behind it. It is quite common that the battery, at a certain point, no longer gives for more and directly does not charge or its autonomy lasts too little.
In this case we recommend you try another battery , remember that it must be the same as the one you have and you cannot put the one from any laptop. The most advisable thing would be that you acquire an economic one that works in your computer.
charger
Obviously it may be the charger that causes the problems. This is something quite common, more if it is not original or official. Batteries need a large amount of amperage to charge , especially if they are in a low percentage.
You must be very careful when purchasing another charger, as you can damage the laptop if it is not the one indicated. Also, one that is very low might not be enough to charge the battery.
Force a hard reset
It can happen is that a static charge or residual charge remains in all the components of your computer and this obviously ends up compromising the load of the same. If you perform a hard reset, you may be able to solve it and the best of all is that you have no risk of damaging the laptop or losing information.
What you should do is turn off the computer and remove it from the power supply, also remove the battery and then press and hold the power button on your laptop for about 20 seconds. What this does is download it entirely.
After this you will have to connect the computer to the power without the battery and turn it on. After a few seconds you can put the battery with the computer on.
Update BIOS
Another thing that can affect the laptop is that the BIOS are not updated or have some kind of error. To be able to solve this, all we have to do is update them, it is a fairly simple process.
