Surely when installing the updates that your computer system requires, you have been surprised that an error has occurred. One of the most common is error 0x800c0002, you will learn how to repair it if you read this article carefully, and as a plus you will learn more about Windows Update and how to fix its errors .
What is Windows Update?
Windows Update is a service offered by Windows via the Internet that consists of a module that contains updates and other settings for an operating system.
This represents an ideal location to download the necessary updates, be it a critical system, internal services, security settings and any type of memory.
User hardware is automatically detected which means that updates will be delivered whenever they are available.
Of course, if you are from the old school it will always be possible to download updates and improvements from the official Microsoft site . As long as you do it from Internet Explorer or an ActiveX control it will be fine.
In addition, this service may include in its updates some beta versions of programs that Microsoft is presenting to its users. This update process takes place every second Tuesday of the month.
In Windows 10, the “Optional” session was eliminated as it is included in the automatic updates that the operating system does.
Of course, you couldn’t remove the automated updates from Update, but that changed in Windows 10 Pro and successors.
By May 2019, users were offered relatively greater control of updates as they would be able to disable them for a whole week. In turn, they would be able to assign a specific time in which these updates will take place. In spite of everything, it will present an error, since Windows Update keeps looking for updates
Another positive point is that thanks to the existence of a download history, users will be able to do a review if occasionally a program contains a bug.
How to fix error 0x800c0002 when installing updates on Windows Update?
Fixing the error 0x800c0002 during Windows Update can be approached methodically. Here’s a step-by-step guide in a tabular format:
| Step | Action | Details |
|---|---|---|
| 1 | Check Internet Connection | Ensure your internet connection is stable. Temporarily disable VPNs or proxy connections if in use. |
| 2 | Run Windows Update Troubleshooter | Go to Settings > Update & Security > Troubleshoot. Select Windows Update and run the troubleshooter. |
| 3 | Clear the Windows Update Cache | Open Command Prompt as Administrator. Run net stop wuauserv and net stop bits. Go to C:\Windows\SoftwareDistribution\Download and delete all files. Restart the services using net start wuauserv and net start bits. |
| 4 | Perform a Clean Boot | Type msconfig in the Run dialog. On the General tab, select Selective startup. Uncheck Load startup items. Go to the Services tab, check Hide all Microsoft services, and disable the rest. Restart your computer. |
| 5 | Update Drivers and Windows | Check for outdated drivers, especially network drivers, and update them. Then, attempt to update Windows again. |
| 6 | Check for Malware | Run a full system scan using Windows Defender or another trusted antivirus program. |
| 7 | Reset Windows Update Components Manually | Open Command Prompt as Administrator. Run a series of commands to reset the Windows Update components. This includes stopping services like BITS, Cryptographic, MSI Installer, and the Windows Update service, and then restarting them after renaming the Catroot2 and SoftwareDistribution folders. |
| 8 | Seek Professional Help | If none of the above steps work, consider contacting Microsoft Support or a professional technician. |
Each step is a potential solution, and it’s advised to try them sequentially. If one step resolves the issue, there’s no need to proceed to the next. Remember to restart your computer after each major change to ensure the changes take effect.
The error 0x800c0002 occurs in the Windows operating system when looking for an update or installing it. The solution for this problem is very simple, however there are two basic options that you can do to solve this problem without including a more extensive process.
The first would be to restart the computer, it may sound somewhat trite, but the truth is that you option is appropriate to rule out an accidental system failure.
The second will be to check the stability of the internet connection , why? When having an unstable connection the updates can be interrupted and generate this error.
Delete contents of the SoftwareDistribution folder
The SoftwareDistribution folder is the one where files are stored that will possibly be required by Windows Update for future update installations.
For this we must go to the “command prompt” as administration and in the CMD window write the following commands: “net stop wuauserv” and “net stop bits”. Each highlight you must press enter after each command you type.
This will stop the Windows Update service so that you can locate the folder that corresponds to Software Distribution. Do this by using the following path: This Computer \ Drive C: \ Windows \ SoftwareDistribution.
From there you can delete each of the files that are inside this folder, you will see with them the error 0x800c0002 that you want to delete will go away.
Once this is done you will have to reactivate the Windows Update service. To do this, access the “Command Prompt” again and in the CMD window you will place the following commands: “net start wuauserv” and “net start bits”.
How to fix Windows Update crashes in Windows 10?
It is true that although Windows Update is a friendly option to catch up with updates it can bring more than one flaw. Thank Microsoft for providing a useful tool for these cases, the specific “Troubleshooter” for Windows Update, since none are exempt from having errors, and another common error is error 0x80070015 in Windows Update
For this you must download this software from the official Windows page and run it on the system. Once the tool is installed, click twice on the icon corresponding to it.
The pop-up window will ask where the apparent fault is located in order to fix it. If you click on “Advanced Options” you can indicate automated updates.
