Bitdefender is a very popular tool used for cyber security and its powerful antivirus. It is useful software to have on your PC and is recommended by professionals. However, many users have reported Bitdefender Threat Scanner problem on Windows where they constantly get a pop-up error message that won’t go away. This gets annoying and comes in the way of using your PC.
Are you one of the people concerned about this error? I do not know what to do? Then you have come to the correct place! We will discuss Bitdefender Threat Scanner and how to fix the popup error.
How to Fix BitDefender Threat Scanner Error
The Bitdefender Threat Scanner error , as users report, is one where you get pop-up notifications on your PC saying
“ A problem has occurred in BitDefender Threat Scanner. A file containing error information has been created in c: windows temp BitDefender Threat Scanner.dmp. We strongly recommend that you send the file to the application developers for further investigation of the bug. «
If you are someone who is getting this error, we have compiled the best known ways to fix it. Let us begin!
1. Running the patch
This is an extremely common problem and therefore Bitdefender has provided a solution. This solution is known to be the most popular if you want to fix the error and it works for most users. Let’s see how:
- Press Windows Key + R and type Winver. A window will appear where you can see your exact version of Windows and Build No.
- Now all you have to do is download a patch. If your system has a 32-bit architecture , go here , and if your system has a 64-bit architecture , download the patch here .
- Once the patch finishes downloading, run it .
The Bitdefender Threat Scanner problem should now be resolved and you can use your computer normally as before!
2. Uninstall and reinstall Bitdefender
This solution is very basic, and yet it has fixed the Bitdefender bug for most users. To do this:
- Download the Bitdefender removal tool from here .
- Once you finish downloading Bitdefender Removal Tool, run it and use it to remove Bitdefender from your computer
- Now, all you have to do is install again Bitdefender on your computer and run
This should fix your Bitdefender Threat Scanner pop-up problem as it could be due to some error that should have been fixed when reinstalling Bitdefender.
3. Delete all temporary files
Sometimes it is the temporary files that may be causing the error. Cleaning them is easy. All you have to do is:
- Press Windows key + R
- Type % temp%
- The temporary folder will open
- Select all files and delete the
That’s it! Although this is not that popular, deleting your temporary files could easily fix the Error for you.
4. Repair corrupt files
If the two previous methods don’t work, we move on to something advanced. Here, the corrupted files in Spybot could be causing the problem. To get rid of these corrupted files, follow the steps below:
- Run Windows Explorer
- Go to the directory mentioned below :
C: Program Files (x86) Spybot – Search & Destroy 2
- Find a file named SDAV.dll
- If the file is not present, you will need to download it . You can get the file from here .
- Once you finish downloading the file, copy it over .
- Go to the directory mentioned above and paste the file there
- However, if the file is already there in the folder, go to its properties and look at the size of the file
- Check if the size is 32 kB. Otherwise, you will need to download and replace SDAV.dll from here.
If the file is corrupted, this method will fix it and the Bitdefender Threat Scanner .dmp error on your Windows PC should no longer be there.
Final verdict
We hope that by using these methods, you have been able to easily resolve Bitdefender Threat Scanner Error on your Windows PC. Bitdefender is an extremely useful tool, and although this error can be common among users, we recommend using it for its powerful anti-virus and cybersecurity features. The main reason for this error is the presence of corrupted files, most likely in SpyBot.
If you have more questions about the methods mentioned in this article, you can send us a comment below and we will try to respond with an answer relevant .
