There are many benefits to keeping your chat history. For example, you can recover a lost web address or access that conversation that you had a few days ago.In any case, this feature can sometimes be useful. Many email services have this feature, Microsoft Outlook.com also has it, but it is disabled by default in Outlook.com.
Let’s take a look at how to enable and save chat history in Outlook.com Webmail.
Turn on and save chat history in Outlook.com Webmail
- Sign in to your Outlook.com account. Click on the “Settings” icon and from the list of available options select “Advanced mail settings”.
- You are now on the Options page. Under the heading “Account Management” select “Message History”.
- Select the Save Instant Messages checkbox and click the Save button when navigating to a new page. As I mentioned earlier, this option is disabled by default. You must enable this! You can connect Facebook, Google+, and other social networking sites to Outlook.com, and save chat history for them.
- Hereinafter, all your messages and conversations in the chat will be saved and archived, keeping records of your chats.
Note. All your chats and messages will not be saved immediately, but will appear in the folder only after you log out. I tested this feature on Facebook chat and it works well. All my Facebook chats with a friend have been archived in the Message History. Take a look at the screenshot below.
If you want to take any necessary action for archived chats, simply click on the drop-down arrow next to Actions and select the option you want.
Connecting to Facebook , Google +, and other friends to chat through Outlook.com is something that Gmail or other related email services didn’t have. Likes Outlook.com a lot for this social networking capability!