When you cancel voicemail, you will not have voicemail service to receive messages when you are unable to answer or decline a call.
You can block voicemail on your Android phone or iPhone by contacting your phone carrier. Each company offers different options for disabling voicemail service. To cancel Vivo’s voicemail, the customer must call electronic support or send an SMS to the operator. In all cases, the person will receive a message confirming the end of the service.
You can deactivate Claro’s voicemail by calling the company’s electronic customer service. Claro Recado Premium subscribers have the option of sending an SMS to support and requesting the cancellation of the voicemail service.To deactivate the TIM voicemail, the customer must call the operator’s call center and request cancellation. It is also possible to access the Meu TIM website to disable the feature.
Below, see details on how to cancel the voicemail service for each operator.
INDEX
- How to deactivate Vivo’s voicemail service
- How to cancel Vivo’s voicemail service over the phone
- How to cancel Vivo’s voice mail service via SMS
- How to deactivate Claro’s voice mail service
- How to cancel Claro’s voicemail service over the phone
- How to cancel Claro’s voice mail service via SMS
- How to deactivate TIM’s voicemail service
- How to cancel TIM’s voicemail service over the phone
- How to cancel TIM’s voice mail service via the website
- Can I delete voicemail messages without having to disable voicemail?
- Is it possible to activate the Vivo, Claro and TIM voicemail service again?
How to deactivate Vivo’s voicemail service
Vivo customers can cancel the Vivo Recado service by phone or by sending an SMS to the company. Find out how to deactivate your carrier’s voicemail in the guides below:
How to cancel Vivo’s voicemail service over the phone
1. Call *555 on a cell phone with a Vivo chip
Use the Phone app on your cell phone and, as if you were going to make a call, dial *555 .
You must call *555 to deactivate Vivo voicemail over the phone (Image: Lupa Charleaux/Tecnoblog)
2. Type # to access Vivo voicemail options
Listen to Vivo Recado messages and options and type # on the Phone app’s numeric keypad to hear more options. If necessary, enter your password to access mailbox messages.
3. Type 1 to access new Vivo Recado options
Listen to the Vivo advertisement and wait for the electronic service to tell you the Vivo Recado options. Then, enter 1 to advance.
4. Enter 6 to deactivate Vivo’s voice mail
Again, listen to the electronic service options and then press 6 to block Vivo’s voicemail service.
5. Enter 1 to cancel Vivo voicemail
Enter 1 to confirm the cancellation of Vivo Recado. Then, wait for the message from the electronic service confirming the action.
How to cancel Vivo’s voice mail service via SMS
1. Send an SMS with the word “QUIT”
Open the Messages app on your cell phone and send an SMS with the word “ QUIT ” (without quotes and all capital letters) to one of the numbers below depending on your plan:
- Vivo Subscriber Message:send SMS to 5550;
- Vivo Recado Premium subscriber:send SMS to 5557.
It is necessary to send an SMS with the word “EXIT” to deactivate Vivo’s mailbox (Image: Lupa Charleaux/Tecnoblog)
How to deactivate Claro’s voice mail service
There are two ways for Claro customers to cancel the Claro Recado service. Below, find out the step-by-step guide to disabling the operator’s voicemail by phone or SMS:
How to cancel Claro’s voicemail service over the phone
1. Call *555 on Claro
As if you were going to make a call, use the Phone app on your cell phone and dial *555 .
Call *555 to deactivate Claro’s voicemail service over the phone (Image: Lupa Charleaux/Tecnoblog)
2. Type # to open Claro Recado settings
Listen to the electronic service options and type # on the numeric keypad in the Telephone app to access the Claro Recado options.
3. Enter 5 to block Claro’s PO Box
Once again, listen to the electronic service options and press 5 to remove Claro’s voicemail.
4. Enter 1 to confirm Claro’s PO Box blocking
Finally, type 1 to confirm blocking Claro’s PO Box. Then, wait for an SMS with the service cancellation protocol.
How to cancel Claro’s voice mail service via SMS
1. Text “QUIT” to 522
If you are a Claro Recado Premium subscriber, use the Messages app to send an SMS with the word “ Help ” (all capitals and without quotation marks) to the number *522 . Then, follow the instructions for canceling the voice mail service.
Claro Recado Premium subscribers must send SMS to 522 to cancel Claro’s voice mail (Image: Lupa Charleaux/Tecnoblog)
How to deactivate TIM’s voicemail service
TIM customers can request to cancel the voicemail service by telephone or by accessing the operator’s website. Below, see the guides for deactivating the function:
How to cancel TIM’s voicemail service over the phone
1. Call the TIM Customer Service Center
Dial *144 (cell phone) or 1056 (landline) to call the TIM call center and request cancellation of Voice Mail.
You must call *144 to request cancellation of TIM voicemail (Image: Lupa Charleaux/Tecnoblog)
How to cancel TIM’s voice mail service via the website
1. Access the Meu TIM website
Use the browser on your PC or cell phone to access the website meutim.tim.com.br and log in to your operator account.
Home page of the Meu TIM website (Image: Reproduction/TIM)
2. Click on “Services” to find more options
Click on the “Services” option in the menu at the top of the website screen to see more options.
Accessing the “Services” option on the Meu TIM website (Image: Reproduction/TIM)
3. Select “PO Box” to see details of the TIM service
In the submenu in the top left corner of the screen, choose the “Post Office Box” option to see details of the service and how to cancel TIM voicemail.
Accessing the “Post Office Box” option on the Meu TIM website (Image: Reproduction/TIM)
4. Click on “Deactivate” TIM voicemail
Click on the blue “Deactivate” button, in the right corner of the page, to cancel the TIM voicemail service. Then, a service cancellation protocol number will be displayed.
Disabling the “Post Office Box” option on the Meu TIM website (Image: Reproduction/TIM)
Can I delete voicemail messages without having to disable voicemail?
There are a few ways to delete voicemail messages without disabling your voicemail service. However, the methods vary depending on your operator. See below:
- Alive:mailbox messages are automatically deleted after 7 days;
- Of course:call *555 for free and listen to messages to clear your voicemail;
- TIM:voicemail messages are automatically deleted after 7 days;
- Clear notifications:Regardless of your carrier, you can remove voicemail notifications from your phone .
Is it possible to activate the Vivo, Claro and TIM voicemail service again?
Yes, you can purchase the voice service again. Each operator has a way to reactivate the voicemail to receive messages:
- Vivo:call *555 on a cell phone with a Vivo chip and follow the electronic service instructions. This service is paid;
- Claro:call *555 using a smartphone with a Claro chip and follow the electronic service instructions. The service is charged for Claro Prepaid customers;
- TIM:call *144 (cell phone) or 1056 (landline) and request the reactivation of the voicemail service at the call center. This service is charged to customers.