Did you know that registering on eBay is a very simple procedure that will help you buy or sell as many times as you need ? It is for this reason that many users are making use of this platform every day, generating good income or getting rid of items that they no longer want to use.
In addition, this App has very few restrictions and turns out to be very safe for both sellers and buyers. However, on certain occasions it happens that users do not know how to cancel the bids .
How to cancel seller or buyer bids on EBAY from any device
This inconvenience can happen to those who decide to sell to withdraw their offers or to people who are no longer interested in acquiring a certain product . For all these reasons, today we will teach you how to carry out this process. In this way, you will be able to retract the offers without causing a stir within the eBay platform .
Index( )
- What do I have to do to cancel a bid as a buyer on eBay?
- From the ‘eBay’ website
- Explain the reason for cancellation
- How to cancel an eBay bid as a seller?
What do I have to do to cancel a bid as a buyer on eBay?
You may have regretted buying a product on eBay and prefer to make a comparison between Amazon and Alibaba to make your purchases.
We understand your point and that is why in this section we will indicate the correct way to cancel the offers , regardless of your reasons for it. So, take note and pay close attention so that you can accomplish your task in a matter of a couple of minutes.
From the ‘eBay’ website
If you want to cancel a bid as a buyer on eBay from its official website, you have to enter the platform and enter your account information.
Then, you are going to visit the page of the article in question so that you write down the most important data, such as its title and the identification number . Now, you have to click on the text that says Seller Member ID, looking for the Contact Member option.
Once this is done, you will locate the box that says Enter your item number and as soon as you enter this information, you will have to click on the Continue button. Immediately, a text box will appear in which you have to write a personal message.
In this message, you will state the reasons why you want to cancel the offer and we will fill out the entire form without omitting any details. If the whole procedure goes well, the seller will approve this request and therefore the offer will be withdrawn successfully.
Otherwise, you will have to submit a formal retraction, attaching the item number and selecting a reason from the drop- down menu that we see on the screen. After this, you may contact the seller to solve the problems that occurred within the platform.
Explain the reason for cancellation
Keep in mind that when withdrawing a bid as a buyer, you have to meet one of these requirements for your reasons to be valid.
The first of them is that the seller has changed the description of the item , not adapting to your initial requirements. The second has to do with errors that can occur when bidding on an item. If, for example, you wanted to place an amount of 30 EUR and you put 300 EUR, you can withdraw your offer.
On the other hand, you can explain the reason for cancellation when the contact with the seller is completely null. Also, when their phone number is incorrect or they don’t return emails every time they write to them asking about the product.
In the event that more than 12 hours have passed to withdraw the bid, you can try to contact the seller again. All this, with the purpose of agreeing to withdraw the offer for you.
How to cancel an eBay bid as a seller?
Imagine that you wanted to offer a phone on eBay but you changed your mind and now you want to use other websites or stores to sell it . If this happens to you, that’s no problem because you can cancel the auction as quickly as possible.
Also, there are circumstances that could make you distrust buyers and for this reason, you can cancel the bid. Or, when there are major errors within a product description, it can happen to all of us.
So, the first thing you have to do is access the browser and enter the official eBay page, writing the data corresponding to your account. Next, you must go to the Help section that appears at the top of the screen. Once you navigate through the panel, you will need to click on the section that says Withdraw a bid – Cancel a buyer’s bid.
When you complete this step, you will see the list of items you have for sale and you will click on the text that says Cancellation of bids, selecting the ad that interests you. Entering next to it, the number of the item you want to cancel and providing the platform with the name or pseudonym of your buyer. Also, you have to detail to eBay the reason why you are canceling.
Finally, you have to confirm your selection by clicking on the Cancel bid box and that’s it. In case you have problems with some buyers in the auctions, you can block them within the panel of the same eBay platform.