During the summer holidays we spend much more time with our friends and family than inside our house, for this reason, on many occasions, movie or streaming platforms such as Netflix take a back seat and lose too many followers.
However, there will be some who still continue to enter it, but the flow of people is not the same, in turn, there are people who decide to cancel their account, since they do not enter it and consider it an unnecessary expense .
How to Cancel my Netflix Account and Subscription From Any Device?
Now, if you are one of these people who do not enter your account, and you pay your Netflix account month by month, therefore, you want to cancel this unnecessary expense . Well, I invite you to stay here, because we are going to explain how you can do it.
Index( )
- What methods to use to cancel my Netflix account permanently?
- From the app
- Using the website
- With customer service
- How do I cancel my Netflix subscription if I have a gift card or promotional balance?
- How to cancel my Netflix service if my account is suspended?
What methods to use to cancel my Netflix account permanently?
Before starting to give you the answer to your question, we must remind you that when you decide to cancel your Netflix account, it is suspended for 10 months , that is, nothing will be charged, but you will be able to access your account again, during the months that you already have. we mention.
Very well, now that you know all this, we can tell you what are the steps you must follow to permanently delete your account , which you can do in two different ways:
From the app
In order to delete your account, from your mobile application, the first thing you must do is open your mobile application and log in to your account. Of course, you must verify that the profile is not a profile for children, once this is verified you must enter your Netflix profile and give it the option that says account .
After this, you will notice that this option will take you to a web page, what are the settings on Netflix . In addition, it is not necessary that you have to navigate between tabs and tabs, since the option to cancel the subscription is visible in the first options of this.
Later, you will have to complete the cancellation of the subscription , however, this also gives you the option to lower the fee of your account, that is, the price of it, if that is your wish. If not, just complete the removal steps and you’re good to go.
Using the website
If you decide to do it from its web page, the steps would be the same, but here you must enter from your browser to its official web page, after that; You will need to log in with your credentials. Once inside your account, you must locate its configuration , which is found by pressing your profile picture. Later, you will proceed to click on the option that says account.
When you are here, just as we did from the cell phone, you must click on the option that says cancel subscription ; In this way, you will have canceled your subscription, which will last 10 months so that you can reactivate it, with your same data, if you want to use the services again.
On the other hand, this cancellation of services can not only be done through the mobile application or its website, because this Netflix application can also be installed on Xbox . So, if you do not have any of the options already described above, you can sign in to your Netflix account through your Xbox, and from there delete your account.
With customer service
To be able to permanently cancel your account through the Netflix help service; You simply have to enter your profile, touch more and click on the option that says help , here you will see 2 options that is to call or chat with an advisor.
Which will explain the steps of how you can do to delete your account, however, as we have already stressed, this data of yours will be stored on their servers for 10 months. But, if you want to permanently delete your account, before these months have passed, they will ask you to send information to the following email ( [email protected] ), in which you must write the body of the request, directly from the email when the account was created.
However, if you do it from another email, you must place it in the body of the message, next to the request and the email address of the Netflix account . In this way, Netflix will take the request and delete your data permanently.
However, if you do not want to permanently delete your data, in order to use the account again in the future , it is important that when you reactivate it againyou change the password of your accountand thus you can protect it from cyber hackers.
How do I cancel my Netflix subscription if I have a gift card or promotional balance?
If you have a gift card or promotional balance, you will simply have to wait for the balance of your card , or the gift months, to run out. And you can cancel the account, however, if you want to delete your account, before these balances run out, you can do so. Even so, your account will remain active, until the balance of your card or the gift days are exhausted, after this, you will no longer be able to use your Netflix account. At the same time, it is essential to keep the application updated , so that you can access the 1000 options that it has to watch programs and reinforce the security of your account.
How to cancel my Netflix service if my account is suspended?
If your account is suspended for not having paid, or because you have run out of gift or promotional days, then your account will be automatically terminated. When you decide to cancel the account, because, as you have not made payments, your data will not be saved and will be automatically deleted .