Wish is an application where you can get all kinds of items; such as clothes, even fashion accessories. This application, initially, was founded around the year 2010. This consisted of contacting the suppliers of the stores, as a kind of intermediary, thus reaching their buyers so that they had their products.
However, this application had a great stir around the year 2013 , since its great acceptance in the online market led it to propose to these companies to publish their products directly in their mobile application . Without them being the intermediaries, yes, they should give them a commission for selling their products on their platform, in this way, that application was born, which is native to the United States, in turn, its main branch is in San Francisco .
How to cancel a ‘WISH’ order from any device?
Now, when making a purchase in this, it is saved directly in the shopping cart ; then you can proceed to payment. However, on many occasions we ordered a product by mistake, or it was not the one we were going to choose. So our first reaction is to proceed to cancel the product, but we don’t know how, this was the reason that inspired us to create this little tutorial, with the aim that you learn how you can do it.
Index( )
- How to cancel a Wish order from a few hours ago?
- Cancel the order from the mobile
- from a computer
- What do I need to do to cancel a Wish order that is already on its way?
- How to request a refund for a Wish order that was cancelled?
- How long can it take for Wish to send me the money for a canceled order?
How to cancel a Wish order from a few hours ago?
Before starting to answer this question; The first thing you should know is that Wish allows you to cancel the order as long as 8 hours have not passed after losing the product , because after these hours, the product is no longer considered a cancellation, but a refund. In addition, these refunds, in general, always have a very strict and exceptional policy to them. Now, if your order does not exceed 8 hours of being generated, you can follow the following instructions so that you can cancel them:
Cancel the order from the mobile
In order to cancel an order on Wish, through its mobile application, the first thing you must do is open the application and log in to your account . Then, you will go to the shopping cart. Later, you must touch the product that you are going to cancel, then, you will touch the button that says contact customer service, then you must touch the option that says, I want to cancel the product, and it will automatically be canceled.
However, it is essential to be aware of the products that we are going to acquire , that is, as well as in other online shopping platforms such as MercadoLibre, there are scammers . Wish is not exempt from this, for this reason always check the product ratings before buying one.
from a computer
To be able to cancel a Wish order from your computer, the first thing you must do is enter its website, and then you must log in to it. Later, you will proceed to click on the shopping cart, then, you will locate the product you want to cancel. Then, just like we did with the mobile app; You will need to select the option that says contact customer service .
After this, you must press the option that says I want to cancel my order , yes, it must be emphasized that these orders can only be canceled during the 8 hours allowed, since this is not done, the money will be refunded.
On the other hand, when you order a product on any online platform; You should always beaware of tracking it. Well, on many occasions these products do not arrive directly at the address, but remain in the courier company, because the address sent by the sender was wrong, or the product was never sent.
What do I need to do to cancel a Wish order that is already on its way?
In order to cancel an order that has already exceeded 8 hours of cancellation or has already been sent, the shopping assistant will not be able to cancel your order, so you will proceed to request a refund, which is done by entering the purchase history, after You must select the product.
Later, you will proceed to request a ticket requesting a refund of the same , in this way Wish will determine if the product has a refund, since it emphasizes in its refund policies that products; such as underwear, toiletries and sex toys, cannot be reimbursed.
How to request a refund for a Wish order that was cancelled?
In order to request the refund of your already canceled order, you must go to the wish application, and then you go to the shopping cart, once here you must select the product that did not arrive. Next, select the option that says contact customer service . After this you must select in the pop-up window that appears, the option that says where my things are; later.
Next, you give the option that says, I did not receive my product or my shipment , after this, the application will tell you that the order will arrive within 41 days after this, so you will proceed to press no. Subsequently, you will be asked to ask a question or answer what happened to your product, after which Wish will give you an answer within two to three business days.
How long can it take for Wish to send me the money for a canceled order?
After the three business days have passed , Wish will send notifications to your app and email, explaining what happened to your order. In addition, your money will also be refunded to your bank account or card, if it passes the Wish refund policy test.