How to activate and use Aruba PEC

Looking for information on how to activate and use Aruba PEC ? Here’s a guide on how Aruba Certified Email works and how to activate it immediately.

Using certified email (PEC) has become indispensable not only for businesses, but also for all individuals who want to speed up interactions with public bodies and services for which important contracts are signed. While good old-fashioned registered mail provides a quality service, certified email (PEC) is much more practical and convenient, especially if you need to send more than one certified email per year.

You’ve probably already looked at the platforms that offer certified email (PEC) services. There are countless online solutions, but some are undoubtedly more affordable than others. Among the most popular services for individuals and businesses is Aruba PEC , an affordable solution that allows you to enjoy all the benefits of this type of service.

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How to activate Aruba PEC

Aruba , like most services offering similar solutions, requires a subscription to function optimally. While a certified email (PEC) is nothing more than a certified email, whichever service you choose, you’ll need a subscription plan to access it.

To activate Aruba PEC, all you have to do is go to the official website

aruba.it and choose one of the available tariff plans, the main ones are: PEC Standard , PEC Pro and PEC Premium , respectively at a cost of 5 euros , 25 euros and 40 euros per year .

To access the pricing plans section, click on Products and Services at the top and select PEC and Trust Services . You can also select a 3-month trial period for just €1 + VAT , after which renewal will cost €25 per year.

Click Learn More and on the next page, to activate the service, click Buy. Choose the subscription plan that best suits your needs by clicking the Buy button again . Then click Continue and enter your debit or credit card details to pay. The website will direct you to Login . If you don’t have an Aruba account, you’ll need to create one. To do so, click Register on the page immediately after the purchase screen.

How to access your Aruba certified email inbox

Once you’ve created your Aruba account, you can complete the purchase of your plan and access the certified email (PEC) section. You can log in via webmail , the app, or your email client. Webmail is the best solution, as it allows you to stay on the Aruba platform via your web browser, eliminating potential cyber threats.

To log in via webmail, go to this page and enter your certified email address (PEC) details and password. You can log in with either the Smart or Classic versions , but for first-time users, it’s recommended to use Classic mode; the interface is much more intuitive.

How to read Aruba certified email

Once you’ve signed up for the Aruba certified email service and logged in to the dedicated certified email page, you can use the software to send your desired emails. To send and read certified emails, simply use the main interface as you would a standard email program.

The Aruba certified email service features a main screen with all the categories on the left, specifically: inbox , sent mail , drafts , spam , and more. To read your incoming emails, first click on Inbox and then on the message in the list. Certified email usually includes attachments, which you can download by clicking Download all attachments or attach by clicking Attach .

How much does it cost to get a certified email (PEC) with Aruba?

We’ve already outlined the current prices for accessing Aruba’s certified email (PEC) services, but it’s important to note that these may change over time. Aruba Web PEC allows you to choose the pricing plan that best suits your needs. If you’re a private individual, the Standard plan will be more than sufficient and will cost you €5 per month , while if you have a significant business, the Premium plan for €40 may be the ideal solution.

The main differences are in email storage space and some features.

To summarize, here are all the plans:

• Standard certified email (€5.00 + VAT activation fee, €7.90 + VAT upon renewal ) includes a 1 GB mailbox, also accessible from a mobile device via an app. SMS notifications and a secure archive are not included.
• PEC Pro (€25.00 + VAT per year) you can have a 2 GB mailbox + 3 GB of archive, and also SMS notifications .
• PEC Premium (€40.00 + VAT per year) includes a 2 GB PEC mailbox + 8 GB of storage. SMS notifications are also included.

Frequently Asked Questions about Aruba Certified Email (PEC)

How many certified email addresses can I have with Aruba?

One of the questions that might concern you is the number of certified email addresses you can have. Just like regular email services, certified email offers no restrictions or limits . In fact, you can have as many certified email addresses as you want ; there are no legal restrictions on certified email. You can subscribe to more than one, even with services other than Aruba.

How long does it take for Aruba to activate a certified email (PEC)?

Aruba usually takes about 10 minutes to activate your certified email address (PEC) after receiving the payment confirmation email.

What documents are needed to activate Aruba certified email (PEC)?

To activate Aruba PEC you need:

• Register an Aruba account with the personal details of the PEC service holder.
• Request for activation of certified email inbox with relative handwritten signature.
• Scan of a valid identity document (front and back) (Identity Card/Passport/Driving License and Tax Code).

How do I know when my certified email expires?

One of the most frustrating issues with signing up for a certified email (PEC) is its expiration. You may not know that after a certain period of time, usually six months , your PEC is permanently deleted from the system . To avoid losing all your data and having to re-sign a contract, it’s a good idea to note down your PEC’s expiration date . But where can you find it?

To view the expiration date of your Aruba certified email, go to aruba.it and log in to your certified email . Click on Settings at the top to view the Mailbox , Profile , and Certifications sections in the Mailbox Information section .

In the Inbox section, you’ll find the activation and expiration dates of your certified email address, as well as information on whether automatic renewal is set or not.

Why can’t I log into my certified email address?

You may find yourself unable to access Aruba’s certified email address more than once. Don’t panic; in many cases, it’s a simple matter. First, check that your device supports Aruba’s TLS 1.2 protocols . Then, check that your Android smartphone is running version 4.4.2 or higher, and that your PC is running at least Windows XP . If you have a compatible device, the error is most likely related to entering your login information.

Please check that you have entered your login details correctly . Aruba differentiates between uppercase and lowercase letters.

How long does Aruba’s certified email (PEC) last?

If you previously paid by credit card or PayPal and have set up automatic renewal, your certified email inbox will be renewed 7 days before its expiration date by charging your credit card or PayPal account. You can manually renew your certified email inbox within 90 days of the expiration date from the Certified Email Renewal cart . During this time, your certified email inbox will be suspended and you will not be able to send or receive messages; you will only be able to renew it.

After 90 days from the expiration date , the certified email address will be deleted and you will only be able to proceed with a new purchase.

How do I recover my Aruba certified email address?

If your PEC has been cancelled, you can access the PEC customer area with your Aruba account credentials (for example [email protected] and password) and repurchase one of the PEC subscription plans already illustrated in the chapter How much does it cost to have a PEC with Aruba ?

Where can I find my certified email password?

If you’ve forgotten your certified email (PEC) mailbox password, go to this page to enter your certified email address and tax code or VAT number . Check the ” I’m not a robot” box and click the “Reset password” button to follow the on-screen instructions. If you’ve forgotten your certified email (PEC) mailbox name, you can contact Aruba support by following the steps in the ” How to contact Aruba for certified email (PEC) problems” section .

How to set up Aruba’s certified email address on Gmail

If you’re using a third-party client, such as Gmail , the problem may be with the software’s configuration. If you’re using Gmail Webmail, you’ll need to go to Gmail Settings. Click the gear icon in the top right corner and then click View all settings.

Click on the Accounts and Import section . From there, click on Add an email account and enter your certified email address. Click Next and enter pop3s.aruba.it with port 995 as the POP server, and of course, your email address as the username and your Aruba certified email password as the password.

On your smartphone, add a new account and enter the POP3 or IMAP configuration data . Specifically, you will need to enter POP3: pop3s.aruba.it port 995 ; IMAP: imaps.aruba.it port 993. The username and password are always the same as those used for registering on Aruba PEC.

For more information, you can read our guide on how to send a certified email with Gmail .

If you would like to have your certified email inbox on Microsoft Outlook or Thunderbird, these are the parameters to set:

• Incoming mail server (IMAP): imaps.pec.aruba.it.
• Door: 993.
• Requires SSL: YES.
• Outgoing mail server (SMTP): smtps.pec.aruba.it.
• Door: 465.
• Requires SSL: YES.
• Requires authentication: YES.
• Full name or display name: Your name.
• Account name or Username: your Aruba certified email address (e.g. [email protected] ) .
• Email address: your Aruba certified email address (e.g. [email protected] ) .
• Password: the password entered during registration for the Aruba PEC service.

How to contact Aruba for certified email problems

One of Aruba’s strengths is its customer service. If you have any questions or concerns about accessing your certified email (PEC), you can contact an operator. You can access the dedicated web page by clicking here , or use the platform’s social media channels. We recommend using the telephone support available 24/7. The numbers are +39 05750505 and +39 0250041305 .

How to get Aruba PEC for free

Aruba PEC isn’t a free service , but it offers a 3-month trial period for just €1 + VAT . Another service that offers a free 6-month trial is LegalMail . For more information, we recommend checking out our tutorial on the best certified email service to get a clearer idea of how to choose this type of service.