Having a high-performance Internet connection is now essential for all the activities that take place every day at home: from watching streaming content to online gaming to professional activities, which can range from videoconferencing to the exchange of online work files. Considering that many of these activities are often performed simultaneously on various devices (computers, TVs, smartphones, tablets, game consoles, etc.), it is essential to be able to count on a stable and high-performance Fiber network and on network equipment, in particular first of all the modem, capable of managing everything in the best possible way. This TIMknows it well and that is why it continues to constantly enhance its network and offer its customers offers that can take full advantage of the most advanced connection technologies. In this regard, today I would like to talk to you about TIM’s new proposals regarding fiber optic connections up to 10 Giga .
Indeed, TIM is the first company in Italy and among the first companies in Europe to bring FTTH fiber connections into users’ homes up to 10 Gigabits per second in download and up to 2 Gigabits per second in upload thanks to XGS-PON technology (acronym for 10 Gigabit capable Symmetric Passive Optical Network ). Thanks to performances of this kind, it is possible to enjoy an optimal experience both for streaming high quality content (even Ultra HD), and for online gaming and smart working without interruptions, lag or slowdowns.
To take full advantage of these opportunities and connect over 100 devices to the network at the same time, the new TIM 10Gb modem is available with integrated 10 Gb optical connector, 8 antennas, support for Wi-Fi 6 4×4 and a range of ports including 4 Gigabit ports Ethernet and two USB (3.1) ports. Guaranteed and dedicated assistance is then provided to receive support from a specialized team (with the possibility of scheduling appointments in TIM stores) and unlimited calls are also included . For all the details, prices and methods of activating the offer, read on: you will find everything explained below.
Index
- How TIM Fiber works up to 10 Giga
- TIM offer Fiber up to 10 Giga
- How to activate the TIM Fiber up to 10 Giga
How TIM Fiber works up to 10 Giga
TIM Fiber can reach 10 Giga download speeds thanks to the use of XGS-PON technology, an evolution of GPON technology used in the “classic” Fiber to the Home lines up to 2.5 Giga.
Going into more detail, the acronym GPON stands for Gigabit Passive Optical Network and indicates the fact that the fiber distribution network is passive and is made up of elements (cables, joints, splitters, etc.) that do not need to be powered by energy electricity to work. Electricity, on the other hand, is used by devices installed at the ends of the network – that is, in power plants and in the homes of end users -, where, to allow use of the connection, light is converted into electrical signals and vice versa.
The optical fiber network has a point-to-multipoint architecture in which a terminal called OLT ( Optical Line Terminal ), typically located in the exchange, sends the light to one or more optical splitters (often located in street cabinets) which receive it and they divide the power towards the ONT ( Optical Network Terminal ), i.e. the final devices installed in the customers’ homes. Each OLT is able to connect up to 128 users to each fiber optic cable, even if, in practice, 16/64 are never exceeded (to avoid reducing too much the performance of the connections in the users’ homes).
If in classic networks based on GPON this architecture allows for connections up to 2.5 Gigabit, in TIM networks based on XGS-PON (which stands for 10 Gigabit capable Symmetric Passive Optical Network ) a new splitter technology is used which allows connect up to 32 customers to each fiber (technically you go from a maximum splitting factor of 1:128 to one of 1:256) with a maximum connection of 10 Gbps symmetrical download . In addition, the range increases from 60 to 100 km. A really nice leap , there’s no denying it!
It should be emphasized that TIM’s 10 Giga connection is currently available in over 30 municipalities , exclusively in areas covered by XGS-PON exchanges (you can, however, check coverage directly from the TIM website before activating the offer), and that the real Browsing speed depends on the technical and performance characteristics of the devices in use : if, for example, you want to connect to the Internet via an Ethernet cable and your PC is not equipped with a native 10 Gbps port, you will need to use a 10 Gbps adapter (not supplied from TIM).
TIM offer Fiber up to 10 Giga
Having made the necessary technical premises, let’s see in detail how TIM’s offer for 10 Giga Fiber is made up .
The TIM WiFi Power All Inclusive plan includes a connection of up to 10 Giga in download and up to 2 Giga in upload and the TIM 10 Gb modem with support for the 4×4 Wi-Fi 6 standard, 8 integrated antennas for the simultaneous connection of over 100 devices at maximum speed, interference optimization, 4 Gigabit Ethernet ports, 10G Ethernet port that can be transformed into WAN for Wholesale scenarios, USB ports (one 3.0 and one 2.0) and support for the LTE backup service via USB stick with mobile SIM (for obtain connection continuity in the event of momentary unavailability of the Fiber connection); it also includes unlimited calls to national landlines and mobiles and immediate and dedicated assistancewith priority telephone access to Customer Service 187 from 08.00 to 20.00 through a dedicated team, with the possibility of booking dedicated appointments in TIM and BONUS stores if the assistance received from TIM did not meet your expectations.
Also noteworthy is the presence of TIM Navigazione Sicura , for protection from online browsing risks with a Parental Control service, and the possibility of obtaining TIM Protezione Casa Unexpected Assistance as a gift for 1 year.
The offer is available as a promo for customers who request a New System or who switch to TIM from another operator at 34.90 euros/month instead of 39.90 euros/month, while activation costs 19.90 euros once one-off and the modem costs 5 euros/month for 48 months (240 euros) and is already included in the cost of 34.90 euros. You can also choose to purchase the modem in a single solution or to activate the offer without a TIM modem or without domiciliation.
It is possible to withdraw at any time: in the event of withdrawal in the first 24 months, deactivation costs of 30 euros are envisaged, in the event of termination of the line, or equal to 5 euros, in the event of switching to another operator. If the modem is purchased in installments, it will also be necessary to pay the residual installments of the modem in a single solution or return the device (intact) without paying the residual installments. More info here .
How to activate the TIM Fiber up to 10 Giga
Switching to TIM Fiber up to 10 Giga is very simple. Connect to the page dedicated to the TIM WiFi Power All Inclusive offer and click on the Check and activate button . A form will open where you can specify if you already have a landline number and your address . Help yourself with the automatic suggestions to avoid errors during compilation. If you are already a TIM customer at home , click on the appropriate link below and log in to your MyTIM account (you will still be prompted if it is detected that your number belongs to a TIM line).
Once everything has been filled in, click on the Continue button and you will be shown the page with all the details of the offer that you can subscribe to in your area: if your address is served by TIM’s 10 Giga Fiber, you will find the green logo of the Fiber FTTH and the writing you are covered by FIBER in FTTH technology with, below, the link to see the estimated speed of the connection.
All you have to do, therefore, is to fill in the form with your personal data , your contacts (email and mobile number) and the data of a valid identity document including identity card , driving license and passport .
Then, check the box relating to consent to be contacted by TIM in the event of any missing information for activating the offer and click on the Continue button to complete the order by following the simple on-screen instructions.
During the appointment phase, a TIM technician will carry out all the operations necessary to install the fiber line and configure the modem in your home. After that, network performance will be monitored for 48 hours and, in the event of a disruption, technical assistance will intervene (also via video call) to resolve the problems.
If you need help when ordering, you can click on the appropriate button on the side and request a call from TIM ; alternatively you can contact the toll-free number 800.125.818 yourself .