Shein is one of the most popular low-price online fashion stores today. If you have just bought through the app and you are not convinced by the products, you may be wondering: how long do I have to make a return on Shein? We will answer it below.
Today, Shein has become the world’s largest fashion retailer . Its value has grown in recent years to 100,000 million dollars. These astronomical figures make it bigger than Zara and H&M, the world’s top two clothing retailers, combined.
Every month, Shein presents an average of more than 15,000 products, about 500 a day, with prices ranging between one euro and almost 100 euros for its most premium range. The company, within the scant information it publishes, does show that its distribution chain relies on proprietary software to track sales, communicate with its factories in real time, and place orders in small batches.
As far as its app is concerned, it has more downloads than Amazon and has especially won over Gen Z for its massively low prices, cool styles, new arrivals, and endless selection of clothing and accessories. Among its main features is that despite being a huge retailer, it does not have a large network of stores.
Not always everything we buy online turns out as we expected. If you have bought a product in this e-commerce giant, but you are not convinced and you do not want to keep it, you may be wondering, how long do I have to make a return in Shein? We answer it below.
From Shein they have arranged that the items that can be returned must be returned within 45 days from the date of purchase . So the sooner you start the return process, the better not to exceed that established period.
Also remember that there are a number of items that cannot be returned. These include bodysuits, underwear, products in the “beauty” category, supplies for parties and events, DIY supplies, pet products, costume jewelry and accessories (except scarves, bags and blankets). Nor are those items where it is specified that they do not can be returned (promotional items, final sales, etc.) and gifts.
How to find a Shein pack return point
In the previous section we have answered the question about how long I have to make a return on Shein. Now we are going to explain how to find a return pack point in Shein.
Shein pack points are places where you can pick up a purchased order, but also where you can make product returns. In Spain, Shein has 3,600 pack points available.
To find out how to find a Shein return pack point, you just have to go to the website https://www.inpost.es/buscar-el-punto-pack-mas-cercano/ and enter your zip code and city and click on “search” or simply click on the “near me” button . The pack points of the area will appear.
Are returns on Shein free?
Many are the users who wonder , are returns free in Shein? The answer is yes, but not all. In the next section we explain more about the return policies at Shein.
As of October 29, 2020, Shein established that the first return label of each order is free . However, keep in mind that each additional return label for the same order will then cost €4.50, which will be deducted from your refund.