How do I log into my Pokémon Go account if I can’t log in?

Pokémon Go has become one of the most popular games for mobile devices since its launch in 2016. It currently has more than 50 million downloads and its constant updates keep it very relevant today.

In this game of pocket monsters, you will have to walk throughout your city to meet these creatures that you can capture and later train.


In the same way, you can challenge gyms of other teams and participate in raids together with your friends to capture legendary, rare and extremely powerful Pokémon.

Despite that, this game has presented certain failures reported by users who claim that they cannot enter or log in to Pokémon Go. This error could be due to various reasons, but fixing it is extremely easy.

Next we will explain how to log into my Pokémon Go account if I cannot enter the game.

Common problems when logging into Pokémon Go

Connection failure

Users, both Android and IOS, have suffered this type of error, which, in most cases, is usually something as simple as poor internet connection.

This error can be solved or by restarting the Wifi if you are at your house or at a friend’s or by checking your phone connection and if you have good coverage, if you don’t have a signal, restart your mobile. Once you verify this, try to start the game again.

Server problems

It is also common that the login failure is due to a problem with the server. In these cases, the error is completely foreign to us and there is no action we can do to solve it.

Sometimes the servers can crash and fall due to the large number of connected users.

In these cases, the only thing left is to wait a while until the server works as normal again. This error generally arises when the servers are being maintained or when they are going to install a new update.

If you log in normally with Pokémon Trainer Club accounts, you are likely to experience this type of error more often, so a very useful suggestion is to switch to a Google account.

Game data issues

There is also the possibility that the game data is generating a conflict and because of this the game cannot be started.

In these cases, it is best to delete the cache and the game data, for this you will have to go to the settings of your mobile device and then select the application manager option .

Once there you will have to look for the Pokemon Go application and in this option you will be able to see the aforementioned options. You should delete both the cache and the game data and once you do, you should be able to log in normally.

Other problems and errors to access Pokémon

In addition to the login issues mentioned above, there are a number of bugs that can occur with this application that could spoil our fun. Among them we can find the classic error that the game does not download or does not remember the password to start.

In case you still have not downloaded the game on your mobile and you skip an information box that indicates that your phone is not compatible even though it is, there are several options to solve it.

In this case, the first thing we have to do is check if our mobile has the latest software version. If it isn’t, try updating it and then launching the game. For its part, if your mobile has an IOS operating system, it is important to note that this game is compatible as of the IOS 8 version.

On the other hand, if you forgot your password and cannot start Pokémon Go, you will have to go to the pokémon page and fill in some fields in the trainers club to be able to recover your password.

On the other hand, if you were using Facebook or Google , you should go to the section where you have forgotten your account details, in each case, and follow the instructions to recover your account and start the game.


by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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