Airbnb is one of the best-known platforms dedicated to tourism around the world. Whether you want to rent your apartment to a tourist or you are passing through and want to rent a place for a very short period of time, and even to meet people online .
Today we will teach you how to send messages within this platform so that you can communicate with your future guest or host and in turn get the most out of this service.
How Can You Send Messages From Airbnb? | Guests and Hosts
Index( )
- What do you have to do to send messages on Airbnb?
- You must have an Airbnb account
- You will be able to open a new thread with a host
- What is the message limit that Airbnb allows?
- Why does Airbnb limit the number of messages you can send?
- How to send messages to your clients if you are a host?
- Schedule your messages
- Create and send quick responses
- Manage your messages
- How are messages archived on the Airbnb platform?
- From an Android cell phone
- Archive your messages on an iPhone
- In your computer’s browser
What do you have to do to send messages on Airbnb?
If you enter the Airbnb website, you will notice that it allows you to search for available places in the city you are going to visit soon and you will be able to make adjustments to your search so that you can find results closest to what you are looking for, which represents a huge advantage.
However, you will not be able to contact the host of the house or apartment in which you are interested if you are not a user of the platform .
You must have an Airbnb account
Having an Airbnb account is not a hassle. You just have to go to the website and click on ‘Register’ . You can register through your Google or Facebook account, with your email address, your phone number or even your Apple ID (In case you are an Apple user).
Once you have registered, you will need to enter some additional information on the platform in order to start reserving places for your stay.
You will be able to open a new thread with a host
As soon as you have completed your account information you will be able to ‘submit an accommodation inquiry’ . Doing this will automatically open a thread with your host, who will explain the details about the space you want to rent. You can review these threads in the messages section within the platform.
What is the message limit that Airbnb allows?
When opening a thread with a host, you must take into account that there is a limit of messages that you can send within the platform, which would be 25 messages every 24 hours. This means that you will have to be as assertive as possible in terms of the information you request, since if you exceed the limit and still have any doubts, you will have to wait 24 hours to request more information.
Why does Airbnb limit the number of messages you can send?
Airbnb prefers to keep a limit on conversations within their platform, since they consider that 25 messages a day are more than enough to exchange information about the places offered on the platform. Quite logical considering that the platform is not a social network.
How to send messages to your clients if you are a host?
Obviously, you should respond to your potential guests as soon as they contact you to ask for information about your property as soon as possible.
Sometimes this can be somewhat tedious, since it can become a very repetitive task. However, the platform has added tools in function to make the whole process less tedious. It’s almost like automating the whole process!
Schedule your messages
This function can help you save a lot of time , especially if you receive messages and you are not online at the moment or simply cannot reply to them. These messages are activated as soon as a code is detected within the chat, which you can add in the message settings so that it is sent correctly.
In order to create a scheduled message, go to the ‘Messages’ section and then to the ‘Scheduled messages’ option and click on ‘New message’. There you will be able to identify your message with a name , insert the codes and select the ads to which you want this message to apply.
Create and send quick responses
If for some reason you don’t want to use scheduled messages you can always reply manually and still save some time with quick replies so you don’t have to write the same message over and over again every time someone requests information about your ad.
The good thing about this option is that you can add codes so that the message is dynamically filled with the guest’s details, so you don’t have to worry about editing it before sending it . To create these quick replies you must go to the messages, then to the folder menu and enter the ‘quick replies’ section. Then click ‘new reply’ and proceed to create your quick reply.
Manage your messages
The platform also offers you the option of being able to manage all your messages so that you can find them faster.
You will be able to mark your messages using the icons that are at the top of each conversation, whether you want to mark them as unread, mark them with a star or even archive them so that you can have them in a more organized way.
How are messages archived on the Airbnb platform?
There are different ways to archive messages on Airbnb, and each of these changes depending on the device you’re browsing from.
From an Android cell phone
To be able to archive a message from an Android device, you will need to access it from your browser, since the application does not yet have this function.
Having logged in from your cell phone browser, you just have to go to messages and look for the message you want to archive, after that slide the message to select the options and select ‘Archive’
Archive your messages on an iPhone
In order to archive your messages on iPhone you must follow the same procedure as in the previous section, since the iOS application does not have the option to archive messages either.
In your computer’s browser
Log in to Airbnb and go to the messages section and select the thread you would like to archive, then just click on the ‘Archive’ icon. To read archived messages go to ‘Archived Conversations’